General Manager 5 - Food

Career Crunch; Lancaster (Lancaster County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Matching

Paid Time Off

Tuition Reimbursement

Career Growth Opportunities

Job summary

Career Crunch is seeking a high-impact leader to oversee large-scale food service operations across multiple sites. You will drive service quality, compliance, and customer satisfaction while guiding teams and aligning resources to strategic objectives.

The role requires strong budgeting, forecasting, and performance management capabilities, plus proven ability to influence senior stakeholders and build durable client partnerships in a fast-paced, high-volume environment.

Qualifications

• Experience leading large-scale, multi-unit food service operations.
• Strong leadership and team development.
• Budgeting, forecasting, and performance management.
• Stakeholder influence across levels.

Responsibilities

• Oversee large-scale, multi-site food service operations.
• Guide teams and deploy resources to achieve targets.
• Manage financial performance through budgeting and forecasting.
• Cultivate strong client partnerships and stakeholder negotiations.
• Drive strategic initiatives for growth and customer satisfaction.
• Evaluate performance and make hiring decisions per management practices.

Skills

Leadership

Strategic thinking

Financial acumen

Client relationships

Operational agility

Education

Bachelor's degree

Job description

• In this high-impact leadership role, you'll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You'll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction.
• Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

What's in it for you:

• Lead large, complex operations where your strategic thinking and leadership truly make a difference.
• Shape a high-performing team culture focused on accountability, innovation, and service excellence.
• Collaborate closely with senior stakeholders to influence long-term operational success.
• Own and impact financial performance through effective budgeting, forecasting, and cost management.
• Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction.
• Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities.
• Make a lasting mark by helping to define and deliver best-in-class food service experiences.

What you'll bring:

• Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance.
• Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance.
• Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets.
• Client relationship management skills and the skillset to influence key stakeholders at all levels.
• A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.

Requirements:

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 4-5 years

What we offer:

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.