General Manager

Bruegger; Smithville (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Benefits package

401K + match

No nights / no evenings

PTO

Job summary

Bruegger's Bagels is seeking a General Manager to oversee all store operations with a hands-on leadership style. The role emphasizes opening early, managing daily deposits, and ensuring audit readiness while delivering exceptional customer experiences.

Successful candidates have 1–3 years of GM or Asst GM experience in a restaurant, with strong team motivation and knowledge of P&L practices. Competitive compensation, a quarterly bonus, and comprehensive benefits are included.

Qualifications

• 1–3 years GM or Assistant GM experience in a restaurant setting.
• Experience with P&L analysis is valuable.
• Experience recruiting and developing internal talent is a plus.
• Strong leadership to motivate and inspire the team.

Responsibilities

• Oversee all aspects of the store with a hands-on leadership approach.
• Ensure store is audit ready and handle catering/mobile/in-store orders.
• Manage opening/closing tasks and schedule, inventory, and deposits.
• Drive exceptional customer experience and team performance.

Skills

GM experience

P&L analysis

Recruiting

Team leadership

Customer experience focus

Job description

Brand:Bruegger's BagelsBreakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we’re committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team!We are looking for a General Manager to join our team!Our General Managers have the great and challenging role of overseeing all aspects of the store with a “treat it like you own it” philosophy.What’s a day in the life of a bagel boss?Our stores operate on a one-shift-model. Our leaders start as early as 4am to do the first bake and open the store. During the day you’ll make sure the store is audit ready, catering/mobile/in-store orders are executed, and the customers have an exceptional experience. Plus a few high fives for the team! During breakfast and lunch rushes GMs float in all positions where needed, keep up on breaks, and generate good customer survey results. When the doors close at 2pm it usually takes 30-45 minutes to close and prep for the next day. You can squeeze in the schedule, order, or inventory but favorite admin times are before everyone comes in and after everyone leaves. Take the daily deposit to the bank and you’re done well before dinner time! We prepare you to manage all of that with 5 weeks of training.Successful GMs have 1-3 years prior General Manager or Assistant General Manager experience in a restaurant setting. Our leaders are hands-on operators who can simultaneously motivate and inspire the team to fun-ness. Prior exposure to P&L analysis is valuable but tried and true strategies for achieving food cost goals and labor targets are required. Recruiting quality team members and developing internal talent is a key function for our leaders. If this sounds like a good fit and you would enjoy making people’s mornings, while continuing to grow in your career, we’d love to hear from you! Must be at least 18 years old to apply.What’s in it for you?Competitive Pay - $60,000-$65,000***ATTAINABLE quarterly bonus – Over 60% of our GMs were bonused last year!Benefits (Medical, dental, vision, HSA/FSA, disability, life insurance)401K + company matchNO NIGHTS/NO EVENINGS - Operating hours 6am-2pm***Paid Time Off (PTO) - Accrue 180 hours in first yearGrow with us! 80% of our new District Managers in 2022 were promoted from GM!Other perks include pet insurance, tuition reimbursement, adoption assistance, discounts on your favorite things (Tickets at Work, Sprint, Quicken Loans and company swag), Employee Assistance Program for all employees and family, and more!Address: | 20619 Torrence Chapel Road , Cornelius, North Carolina 28031 |The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Coffee & Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.