General Manager - 2nd shift

DSV Road GmbH; Fort Worth (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

DSV Road GmbH in Fort Worth, TX, seeks a General Manager for 2nd shift to lead operations, set strategic direction, ensure compliance, and drive financial results. The GM will champion Lean and Six Sigma initiatives, ISO activities, and continuous improvement, while developing marketing plans and expanding new business. You will oversee manpower, safety, budgeting, and customer relationships, mentoring leaders and delivering KPI success across the site.

Qualifications

• High School Diploma or GED is required.
• Budgeting and P&L management experience is required.
• LEAN practices, Six Sigma, ISO activities experience is preferred.
• Strong leadership and people development skills.
• Customer interface, contract negotiations and marketing plan development experience.

Responsibilities

• Oversee manpower, recruiting, retention, and development of staff.
• Ensure procedures exist for client service, productivity, and facilities/equipment maintenance.
• Set site goals to drive continuous improvement.
• Maintain site safety programs and regulatory compliance.
• Develop and manage budgeting, cost controls, and profit targets.
• Lead and monitor KPIs and client reviews with company representatives.
• Mentor and develop Operations Managers and staff at the site.

Skills

Leadership

Lean practices

Six Sigma

ISO programs

Budgeting

P&L management

Customer relationship management

WMS technology

Education

High School Diploma or GED

Budgeting and P&L management experience

Tools

WMS technology

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Managerial

DSV – Global transport and logistics.

Division: Solutions

Job Posting Title: General Manager - 2nd shift

Time Type: Full Time

Shift: Primarily second shift starting at 6pm

SUMMARY

The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The “GM” will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations

• Accountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility
• Ensures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance
• Sets goals to provide continuous improvement for assigned site

Safety

• Responsible for the overall safety and security of assigned operations and staff
• Maintain positive IFR statistics and other safety metrics for assigned operation
• Actively support and oversee site safety programs and committees for the operation
• Work in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, or any other relevant regulatory agency or organization

Labor Management

• Develops teams to achieve company and client objectives for the operation
• Trains and educates management to ensure that service requirements are met and ultimately exceeded
• Communicates the mission, vision, and core values to motivate direct reports
• Actively supports and practices mentoring, succession planning, and management development activities at the site level

Management Information System

• Proactively develops plans and capital requests to ensure appropriate level of automation/technology to service the client
• Stays abreast of industry trends and latest WMS technology

Budgeting

• Partners with senior leadership to develop and recommend annual operating budget for assigned operation
• Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation
• Ensures that all accounts achieve predetermined profit standards

Customer Service

• Acts as site level champion of client relationship management
• Assists in setting standards appropriate to client and scope of work
• Implements and monitors KPIs (Key Performance Indicators) for assigned operation
• Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation
• Participates in local trade, professional, and civic associations as a representative of the company

OTHER DUTIES

• Performs other duties as required

SUPERVISORY RESPONSIBILITIES

• Responsible for Operations Managers, Supervisors and other leadership roles as assigned for the specific operation

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High School Diploma or GED is required
• Budgeting and P&L management experience required