General Manager(08160) - 2333B Buchanan Road

Domino's; Antioch (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Domino's in Antioch, CA is seeking an operations-focused role to support hiring, driver training, and daily store performance. You will engage with the store team, review feedback from leadership, and help drive efficiency in both in-store and delivery operations.

The position emphasizes adherence to safety, consistent customer experience, and proactive payroll/roster management to maintain a productive, well-run store.

Responsibilities

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team Evernote feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member Safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Mantain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly Gm meetings.
• Report any incidents to your Director of Operations/District Manger immediatley, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.

Job description

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team evernote feedback from Director of Operations/District Manger.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member Safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Mantain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly Gm meetings.
• Report any incidents to your Director of Operations/District Manger immediatley, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.