General Manager - #056

Cinemark

Grand Prairie (TX)

On-site

USD 70,000 - 110,000

Full time

7 days ago

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Benefits offered by this job

Health Benefits

401(k) Matching

Growth Opportunities

Education Assistance

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark in Grand Prairie, TX is seeking a General Manager to oversee all theatre operations, train staff, and drive profitability. You will manage day-to-day performance, mentor team members, schedule, and enforce safety and cash controls while ensuring an outstanding guest experience.

This role requires prior theatre management, strong leadership, and the ability to hire, coach, and evaluate employees. You’ll collaborate with leadership, manage inventory, and lead promotions, with a focus on

Qualifications

Minimum of 3 years previous theatre management experience.
Completion of Cinemark’s Management Accreditation Program and Comprehensive Assessment.
Availability to work evenings, weekends and holidays; 40 hours per week minimum.
Excellent guest service and cash handling skills.

Responsibilities

Oversees the day-to-day theatre operations and performance.
Trains and coaches Team Members and management in job functions.
Manages inventory, ordering, and scheduling; ensures safety and policy compliance.
Interviews, hires, and evaluates team members and management staff.
Develops promotions aligned with company goals and reports to senior management.
Ensures cash handling procedures are followed and discrepancies addressed.

Skills

Staff training

Leadership

Customer service

Cash handling

Time management

Team collaboration

Communication

Education

High School diploma or GED

Theatre management accreditation (Cinemark)

Tools

SERV Safe Certification

Job description

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Join Our Team:

A career at Cinemark means you’ll have epic opportunities to immerse yourself in our industry. But that’s just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:

The General Manager oversees the day-to-day operations and performance of the theatre. In essence, each General Manager is responsible for every job function in the theatre. They must be able to personally perform and train others in all positions. The General Manager will conduct performance management, in the form of counseling and evaluating individuals and helping them to progress in their careers. In addition, they will oversee inventory, ordering supplies, writing schedules, manpower planning, hiring, and maintaining a safe work environment.

Responsibilities:

Responsible for the overall profit and loss of the theatre operation
Grows a successful, multi-million-dollar business; drives sales leveraging the business acumen, and has efficiency, and problem-solving skills
Conducts regular inventory and ordering as necessary
Trains and coaches Team Members and management members in their specific job functions
Organizes and conducts Team Member meetings and training sessions
Ensures that theatre Team Members follow the dress code
Runs effective, concise, and inspirational pre-shifts
Interviews, hires, and evaluates Team Members and Management Members
Develops promotions in alignment with company goals
Prepares administrative and special reports for senior management
Enforces cash handling procedures as directed by Cinemark policy (General Manager is held accountable for cash discrepancies)
Follows the policies and procedures as established in Cinemark’s guidelines (Enforces these with all Team Members fairly and consistently)
Manages employee relations issues
All management must follow the Employee Relations Reporting Protocol
All management is held at a high work ethic standard and code of conduct
Inspects the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
Initiates repair and maintenance of the building, property, and equipment
Meets with Guests and vendors in order to improve service in the theatre
Consistently identifies and sanitizes Employee and Guest high-contact areas
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Properly utilizes Personal Protective Equipment while completing position specific tasks
Adapts to the frequency and scope of required cleaning tasks
Performs other work-related duties as assigned

Requirements:

Must be at least 18 years of age (at least 21 years of age in theatres that serve alcohol)
High School or G.E.D. graduate preferred
Minimum of 3 years previous theatre management experience
Senior Assistant Manager or Theatre Manager experience preferred
Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
SERV Safe Certification (where required)
Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week)
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Must be able to resolve conflict

Physical and Environmental Requirements:

Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.