Responsibilities
- Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
- Manage and supervise staff, including hiring, training, and scheduling
- Develop and implement strategies to increase revenue and improve customer satisfaction
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Collaborate with other departments to coordinate events, such as banquets or catering services
- Maintain a clean and organized environment for guests and staff
Qualifications
- Previous experience in a managerial role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food production
- Proven ability to manage budgets and achieve financial targets
- Familiarity with health and safety regulations
- Ability to work flexible hours, including evenings, weekends, and holidays
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
Additional Information
- Stooping/Bending
- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present, but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when stocking ingredients.
- Crouching/Squatting
- Performed occasionally to stock shelves and to clean low areas.
- Reaching
- Reaching is performed continuously; up, down and forward.
- Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
- Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
- Hand Tasks
- Eye-hand coordination is essential. Use of hands is continuous during the day.
- Frequently activities require use of one or both hands.
- Shaping pizza dough requires frequent and forceful use of forearms and wrists.
- Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
- Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
- Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
- Machines, Tools, Equipment, Work Aids
- Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers.
REQUIRES
- Valid driver's license with safe driving record meeting company standards.
- Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
- Navigational skills to read a map, locate addresses within designated delivery area.
- Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
- Carrying: During delivery, carry pizzas and beverages while performing walking and climbing duties.
- Driving: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
- Walking: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
- Climbing: During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
- Exposure To: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
- Far vision and night vision for driving.