General Manager(02250) - 12 Mill

Domino's; Athens (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Domino's Pizza in Louisiana is seeking a General Manager to oversee store operations, lead a team, and ensure exceptional customer service. You will manage 3–30 staff during shifts, control costs, and help set the tone for the store from opening to closing.

Essential duties include operating the register, ensuring product quality, and maintaining a clean, well-run store. The role demands reliability, leadership, and a customer-first mindset.

Qualifications

• Experience leading a team and managing a shift of 3–30 staff.
• Strong ability to motivate and guide team members.
• Solid understanding of store operations and cost control.
• Excellent customer service and communication skills.

Responsibilities

• Perform duties of Customer Services Representatives and Delivery Drivers.
• Manage 3–30 employees during scheduled shifts.
• Responsible for all store operations.
• Greet customers, take orders, and handle payments.
• Maintain cleanliness and professional appearance per standards.

Skills

Team leadership

Staff motivation

Operations mindset

Customer service

Job description

General Management Position: The following general description applies to all General Management Positions. Please read the information listed below. Overview: You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically General Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgment, math and the ability to multi-task.

Duties & Responsibilities: General managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time! Your job responsibilities would include (but are not limited to):

• Perform all the duties of the Customer Services Representatives and Delivery Drivers.
• Manage anywhere from 3 to 30 employees during your scheduled shift.
• Responsible for all store operations.
• Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
• Operating the cash register and collecting payment from customers.
• Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful General Manager:

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
• Our stores are open 7 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most.
• You have to be at least 18 years old.
• You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got.

Additional Information

SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Qualifications

General job duties for all store team members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:

Standing: Most tasks are performed from a standing position.

Walking: Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking

For short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.