General Manager(01263) - 619 Leonard St

Domino's; Grand Rapids (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Domino's in Grand Rapids, Michigan is seeking an Assistant Manager to oversee shift operations, manage staff, and ensure customer relations are maintained at high standards. You will be responsible for cost controls, inventory management, and scheduling.

This role involves a variety of tasks including training new team members, operating equipment, and adhering to company policies diligently. Must be capable of working under varying weather conditions and lifting heavy items as needed.

Qualifications

• Ability to understand and follow instructions accurately.
• Comfortable operating kitchen equipment and handling food.
• Skilled in customer service and managing team dynamics.

Responsibilities

• Oversee shift operations and ensure proper cost controls.
• Manage inventory and customer relations effectively.
• Train new staff and communicate clearly with team and customers.

Skills

Accurate arithmetic

Verbal and written communication

Motor coordination

Navigational skills

Job description

Job Overview

Assistant Manager – responsible for overseeing shift operations, cost controls, inventory, cash handling, customer relations, staffing, scheduling, marketing, and maintaining standards.

Key Responsibilities

• Monitor and manage all cost controls, inventory control, cash control, and customer relations.
• Set example and enforce policies 100% of the time, expect the same from crew.
• Staffing, paperwork, food management, scheduling, image and standards adherence, customer service, attendance & punctuality, transportation, store cleanliness, marketing, profitability.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete paperwork.
• Clean equipment and facility daily.

Training and Communication

Orientation and training provided on the job.

• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.

Essential Functions & Skills

• Accurate arithmetic (addition, subtraction, multiplication, division).
• Make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination for rapid precise movements.
• Enter orders using computer or touch screen.
• Navigational skills to read maps and locate addresses within delivery area.
• Navigate adverse terrain and deliver while carrying product.

Work Conditions

• Varying weather conditions for outdoor tasks.
• In‑store temperatures from 36°F to 90°F+.
• Sudden temperature changes.
• Fumes from food, cornmeal dust, cramped quarters, hot surfaces up to 500°F, sharp edges, moving parts.

Physical Requirements

• Standing in standing positions on ceramic tile/linoleum.
• Walking between store and vehicle.
• Lifting bulk deliveries up to 50 lbs, stacking up to 72”.
• Carrying: large cans 3.5 lbs, pizza sauce 30 lbs, trays of dough ~12 lbs.
• Pushing/dollies up to 7.5 lbs force.
• Climbing stairs or ladders as needed.
• Stooping/bending at pizza assembly station; repeated 30‑45 sec intervals.
• Crouching/squatting occasionally to stock shelves or clean low areas.
• Reaching up to 72”, forward, downward, and lateral motions.
• Driving deliver pizzas and flyers within delivery area; valid driver license with clean record; insured vehicle required.

Additional Information

All information will be kept confidential according to EEO guidelines.