General Manager

ViziRecruiter,LLC.; Wichita (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

ViziRecruiter,LLC. in Wichita, Kansas is looking for a passionate General Manager to lead their team and enhance the guest experience. Applicants should have at least 2 years of management experience in a related field and demonstrate strong customer service and interpersonal skills.

The role emphasizes building a motivated team and ensuring operational excellence in a fast-paced environment. A high school diploma is required, and an Associate or bachelor's degree is preferred. Join us to make a difference!

Qualifications

• Minimum 2 years of experience as a manager or supervisor in a retail customer service business.
• Ability to communicate effectively with customers and team members.
• Knowledge of OSHA, EEOC, and other federal and state laws.

Responsibilities

• Provide exceptional guest experience throughout the visit.
• Maintain regular and punctual attendance.
• Work independently and as part of a team.

Skills

Interpersonal skills

Customer service

Attention to detail

Team management

Education

High school diploma

Associate or bachelor’s degree in business or hospitality management

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Introduction

Join our team and turn your purpose into a fulfilling passion! Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle.

Overview

We are looking for a purpose-driven General Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.

Requirements

• High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.
• Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Knowledgeable of general POS functionality.
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certification.