General Manager

Wendy's; Westlake Corner (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

Wendy's Virginia seeks a Restaurant General Manager to lead daily operations, deliver exceptional guest service in a fast, friendly environment, and drive sales growth through strong operational discipline.

You will manage staffing, training, budgeting, inventory, and compliance with safety standards while cultivating a positive team culture. A valid driver's license and insurance are required, with 50–55 hours per week including weekends.

Qualifications

• Valid driver\'s license and proof of insurance.
• Willing to work 50–55 hours per week including weekends.
• Knowledge of labor cost reporting and profit and loss statements.
• Excellent interpersonal and professional interaction skills.
• Ability to implement policies and develop employees through training.
• Knowledge of recruiting and interviewing team members.
• Ability to manage conflicts and maintain a positive work environment.

Responsibilities

• Create in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.
• Builds team understanding and commitment to guest service standards.
• Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Direct and conducts regular training with team members.
• Provides regular feedback to team members and identifies areas for improvement.
• Creates a workplace where team members strive to do their best.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean and safe restaurant for guests and team members.
• Responsible for financial success through proper budgeting and labor control.
• Drives continual sales increase through excellent operations.
• Maintains restaurant inventory and ensures accessibility and organization.
• Responsible for routine maintenance and repairs of all equipment.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Training development

Budgeting

Labor cost

Interpersonal skills

Communication

Policy implementation

Recruiting

Conflict resolution

Job description

The Wendy's Restaurant General Manager is a high performing, driven leader who is passionate about providing exceptional guest service in a quick and friendly environment. The Restaurant General Manager is driven to meet sales goals, control financial aspect of the organization, and maintain standards of the organization.

Essential Job Functions

• Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.
• Builds team understanding and commitment to guest service standards.
• Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities.
• Direct and conducts regular training with team members.
• Provides regular feedback to team members and identifies areas for improvement.
• Creates a workplace where team members strive to do their best.
• Ensures that federal, state, and local laws, regulations, and ordinances are practiced and enforced.
• Maintains a clean and safe restaurant for guests and team members.
• Responsible for financial success through proper budgeting and labor control.
• Drives continual sales increase through excellent operations.
• Maintains restaurant inventory and ensures accessibility and organization.
• Responsible for routine maintenance and repairs of all equipment.
• Performs other duties as assigned.

Job Requirements

• Must have a valid driver's license and proof of valid insurance.
• Must be able to work a minimum of 50 – 55 hours per week including weekends.
• Knowledge of all restaurant policies and procedures.
• Knowledge and understanding of labor cost reporting, profit and loss statements, operating statements, and other business-related reporting.
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Basic computer skills.
• Ability to implement policies and procedures.
• Ability to develop employees through training and counseling.
• Knowledge of recruiting and interviewing potential team members.
• Manage conflict resolution.
• Create and maintain a positive work environment

Pay Range: 50,000-65,000

Wendy's is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information, or any other factor prohibited by applicable law.