General Manager

Transdev North America, Inc.; West Orange (NJ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Vacation: minimum 2 weeks

Sick days: 5 days

Holidays: 12 days (8 standard and 4浮动)

401(k) retirement plan

Medical, dental and vision insurance

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev North America, Inc. seeks a General Manager to oversee operations in Essex, NJ, ensuring safe, reliable service and strong financial performance.

This on-site role requires guiding the management team, managing contracts, and driving client and employee satisfaction while maintaining regulatory compliance. The role offers a comprehensive benefits package, growth opportunities, and a focus on safety, efficiency, and community relations.

Qualifications

• Completion of a four-year college degree in a relevant field is desirable, though related experience may be considered.
• Experience in business administration, logistics or transportation or a related field is preferred.
• At least 5 years of experience managing a fixed-route or paratransit operation of similar size and scope.
• Knowledge of federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build and maintain strong working relationships with clients.
• Ability to manage cost control and financial budgets.
• Working knowledge of Microsoft Office Suite.
• Intermediate understanding of technology, apps, Wi-Fi, and transportation tech.
• Strong written and verbal communication, presentation skills, and ability to influence at all levels.
• Ability to organize and perform work efficiently with attention to detail.
• Ability to navigate labor relations and work with unions.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• Sets commercial and operational strategic direction for the business unit team, based on location and contract.
• Leads the management team and workforce to achieve safety, service performance, and financial goals.
• Identifies and develops opportunities for business growth.
• Optimizes asset returns through scheduling, maintenance, and performance management.
• Monitors KPIs to maintain positive results and ensures operating within budget.
• Delivers and manages the business unit budget.
• Ensures compliance with state and federal regulations and Transdev safety standards.
• Oversees staff management and coordinates development training with the corporate team as needed.
• Ensures environmental compliance and sustainability management.
• Collects, compiles, analyzes, and reports data accurately.
• Performs other duties as required.
• Travel up to 10% outside the immediate area.

Skills

Relationship building

Budget management

Leadership

Communication

Microsoft Office

Transportation technology

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office Suite

Transportation technology

Job description

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in Essex, NJ in supporting the Essex County.

Transdev is proud to offer:

• Competitivecompensationpackageofminimum$80,000–maximum$105,000

Benefits include:

• Vacation:minimumoftwo(2)weeks
• Sickdays:5days
• Holidays:12days;8standardand4floating
• Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary long-term disability.

Key Responsibilities:

• Continuouslybuildsrelationshipswithemployees,theclient,unionpartners,andthelocalcommunity.
• Accordingtolocation/clientcontract,setscommercialandoperationalstrategic directionforthebusiness unit team.
• Leadsthemanagementteamandemployeeworkforcetoachievecorporate/propertysafetygoals,service performance, and financial objectives.
• Identifies,suggests,anddevelopsbusinessgrowthopportunities.
• Optimizesthereturnonassetsdeployedwithinthebusinesstoincludevehiclescheduling,maintenance, and performance management.
• IdentifiesandanalyzesKPIstomaintainpositiveresults.
• Ensuresservicesareprovidedwithinbudgetandactionplansaredevelopedandimplementedtoimprove operational efficiencies.
• Determinesanddeliversbusinessunitbudget.
• EnsurescompliancewithstateandfederalregulationsandcompliancewithTransdevcorporatesafety standards.
• Overseesallstaffmanagementandassignsdevelopmenttraininginliaisonwiththecorporateteamas appropriate.
• Ensureseffectiveenvironmentalcomplianceandsustainabilitymanagement.
• Providescompleteandaccuratedatacollection,compilation,analysis,andreporting
• Otherdutiesasrequired.
• Travelrequirementoutsideofimmediatearea10%

Qualifications:

• Completionofafour(4)yearcollegedegreeinarelevantfieldisdesirable,althoughacombinationof relevant experience and education will be considered.
• ExperienceinBusinessAdministration,Logistics,Transportationorrelatedfieldorequivalentbusiness experience preferred.
• Atleast5yearsofexperiencemanagingafixedrouteorparatransitbusoperationofsimilarsizeand scope.
• Knowledgeofrelevantfederalandstateemploymentlaws.
• Thoroughknowledgeoftransitsystemregulationsandoperations.
• Abilitytobuildsolidandmaintainstrongworkingrelationshipswithclients.
• Abilitytomanagecostcontrolandfinancialbudget.
• WorkingknowledgeandproficiencywithMicrosoftOfficeSuite.
• Intermediate level understanding of technology,apps,Wi-Fi,andunderstandingoftransportationtechnology.
• Strongwrittenandoralcommunicationskills;excellentpresentationskills;abilityto influencepeopleatall levels of the organization.
• Abilitytoorganizeandperformworkefficiently,strongattentiontodetail.
• AbilitytonavigateLaborRelationsissuesandworkeffectivelywithunionpartners,includinglabor grievances, and negotiations.
• Mustbeabletoworkshiftsorflexibleworkschedulesasneeded.
• SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

• Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.
• Sitforextendedperiods(upto6–8hoursperday);frequentlywalkforlongdistancesandon possible sloped ground or slippery and uneven surfaces
• Pushandpullobjectsupto 50pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstandheavytrafficareaswhileperformingthedutiesofthejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
• Successfullypassapre-employmentdrugscreen.

About Transdev:

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: General Managers

Job Type: Full Time

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.