General Manager

Dairy Queen; Webster (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Comprehensive paid training

Full-time position

Job summary

Dairy Queen in Webster, TX is seeking a General Manager to lead a motivated team, deliver outstanding guest experiences, and uphold operational excellence in a fast-paced, customer‑centric environment.

You will oversee daily restaurant operations, manage the P&L, recruit and train staff, enforce food safety standards, and drive sales growth through promotions and local marketing, with comprehensive paid training and benefits.

Qualifications

• High school diploma or equivalent.
• Strong leadership and communication skills.
• Passion for delivering excellent customer service.
• Ability to work on-site in a fast-paced environment.

Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences.
• Manage daily restaurant operations to ensure efficiency and quality.
• Maintain high standards of food safety and cleanliness.
• Drive sales and profitability through effective business strategies.
• Recruit, hire, train, and onboard employees.
• Schedule staff based on labor targets and business volume.
• Manage profit and loss (P&L) performance.
• Control labor costs, food costs, and operating expenses.
• Drive sales growth through promotions and local marketing.
• Analyze KPIs such as sales, labor %, food variance, and customer metrics.
• Prepare reports and maintain accurate records.
• Handle cash management, deposits, and reconciliation.
• Maintain employee records and payroll coordination.
• Coordinate maintenance and vendor relationships.
• Communicate with franchise owners or district managers.

Skills

Leadership

Communication

Customer service

On-site work

Education

High school diploma or equivalent

Job description

Dairy Queen® Urgent Hiring: Immediate Opening for a Highly Skilled General Manager

Are you looking for a fun and dynamic work environment where your leadership skills can shine? Do you want to be part of a loving team dedicated to creating delicious experiences for customers every day?

Join Dairy Queen®, a beloved quick-service brand with over 75 years of history in delighting fans worldwide. As a General Manager, you will lead a motivated team, ensuring top-notch service and operational excellence. Enjoy great benefits like paid time off, employee discounts, and comprehensive paid training while developing valuable management skills in the exciting Food & Beverage industry.

Key Responsibilities

• Lead and inspire a talented team to deliver exceptional customer experiences
• Manage daily restaurant operations to ensure efficiency and quality
• Maintain high standards of food safety and cleanliness
• Drive sales and profitability through effective business strategies
• Recruit, hire, train, and onboard employees
• Schedule staff based on labor targets and business volume
• Manage profit and loss (P&L) performance
• Control labor costs, food costs, and operating expenses
• Drive sales growth through promotions and local marketing
• Analyze KPIs such as sales, labor %, food variance, and customer metrics
• Prepare reports and maintain accurate records
• Handle cash management, deposits, and reconciliation
• Maintain employee records and payroll coordination
• Coordinate maintenance and vendor relationships
• Communicate with franchise owners or district managers

Qualifications

• High school diploma or equivalent required
• Strong leadership and communication skills
• Passion for delivering excellent customer service
• Ability to work on-site in a fast-paced environment

Benefits & Perks

• Paid time off to support your work-life balance
• Employee discounts on delicious Dairy Queen treats
• Comprehensive paid training to help you succeed
• Full-time position with growth opportunities

Location: 16190 Galveston Road, Webster, TX 77598

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant