General Manager

Wingstop; Wasco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Vacation

Bonus Plan

Job summary

Wingstop is seeking a General Manager to partner with the District Manager and oversee daily restaurant operations in Wasco, CA. You will ensure exceptional customer service and drive front- and back-of-house efficiency.

The role emphasizes leadership, labor management, and hands-on operations with accountability for service quality, safety, and profitability. Weekend/night shifts are required.

Qualifications

• Minimum of 2 years of supervisory experience in food service, retail or restaurant.
• Excellent customer service and leadership capabilities.
• Flexible schedule including weekends and nights.

Responsibilities

• Oversee daily store operations in partnership with the District Manager.
• Recruit, orient, train, assign, and schedule team members.
• Ensure sanitation, food safety, and quality standards are met.
• Coach and develop staff to achieve performance goals.

Skills

Guest service mindset

Leadership

Time management

Labor management

Job description

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Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never frozen wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information

• Restaurant experience is required
• $Paid Vacation
• $Bonus Plan

Key Skills/Abilities

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant; must have a hands-on approach.
• Competent in the key areas of responsibility which includes labor management, store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members.
• Proactive problem-solver and decision-maker.
• Must thoroughly understand the importance of good hygiene and food handling practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 2 years of previous food service, retail or restaurant supervisory experience
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.
• Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
• Communicates in a timely and effective manner with District Manager about operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is meeting standards.
• Tracks inventory and labor to ensure accurate record keeping.
• Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job

1401 CA-46 suite c, Wasco, CA 93280, USA