General Manager

04 Chipotle Services, LLC; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Quarterly bonus program

Tuition assistance

Career growth

Paid time off

Job summary

Chipotle Mexican Grill, Inc. in the United States seeks a General Manager to lead restaurant operations, hire and develop great people, build a winning culture, and drive strong business results while delivering a guest-obsessed experience.

You will own scheduling, P&L management, sales forecasting, food safety, and recruiting, while coaching crew, shift leaders, and apprentices using Chipotle’s training tools.

Qualifications

• Previous restaurant management experience is required.
• Experience with scheduling, P&L management, food safety, and sales forecasting.
• Ability to recruit, train, and develop team members; strong guest service mindset.

Responsibilities

• Be guest obsessed – uphold top-notch hospitality standards.
• Ensure fast, accurate service and a positive guest experience.
• Oversee recruitment, hiring, and performance management across the restaurant.
• Train crew, shift leads, and apprentices using Chipotle’s training tools.
• Direct team to deliver accurate and on-time digital orders.
• Lead daily operations, scheduling, P&L control, sales forecasting, and staffing.
• Keep dining room clean and restaurant guest-ready.
• Uphold food safety, operations, and compliance standards.
• Drive overall restaurant financial performance and annual sales targets.
• Provide leadership across lunch, dinner, and weekend shifts.

Skills

Guest obsession

People development

Leadership

Restaurant management

P&L management

Food safety

Sales forecasting

Recruiting

Communication

Team training

Job description

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more!

WHAT’S IN IT FOR YOU

• Medical, dental, and vision insurance & retirement savings plan
• Quarterly bonus program
• Opportunities for people development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth (need we say more?)
• Paid time off Holiday closures

WHAT YOU’LL DO

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
• Direct our team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

WHAT YOU’LL BRING TO THE TABLE

• A Guest Obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
• The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [e-mail] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.