General Manager

Domino's; Trabuco Canyon (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in Trabuco Canyon, California is looking for dedicated team members to manage all aspects of store operations including staffing, cash control, and inventory. Ideal candidates should have strong communication skills, valid driver's licenses and a commitment to customer service.

This position involves both store responsibilities and delivery duties. Training is provided, and employees are expected to follow best practices for cleanliness and food management throughout their shifts.

Qualifications

• Must be able to operate equipment and follow company procedures.
• Ability to communicate effectively with customers and team members.
• Must navigate diverse terrains while carrying products.

Responsibilities

• Manage store operations, including staffing and inventory.
• Provide excellent customer service and ensure store cleanliness.
• Deliver products to customers in a timely manner.

Skills

Customer service

Inventory control

Cash management

Food management

Communication skills

Navigation skills

Education

Valid driver’s license

Tools

Pizza cutter

Job description

Job Requirements and Duties

You are responsible for everything that happens during your shift, including all cost controls, inventory control, cash control and customer relations. You must set the example and follow all company policies and procedures 100% of the time and expect the same from your crew.

• Staffing
• Paperwork
• Cost controls
• Cash control
• Food management
• Work to a schedule
• Perfect image and adherence to standards
• Great customer service
• Attendance and punctuality
• Transportation to/from work
• Store cleanliness
• Marketing
• Profitability

Advancement

Many team members begin as delivery drivers and can become franchise owners, managers, or corporate operations managers.

Diversity

Our mission is to recognize and utilize the unique talents of all individuals, creating an environment where everyone can reach their highest potential.

Qualifications

General Job Duties for All Store Team Members

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑workers to process orders over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers for rapid and accurate movements
• Ability to enter orders using a computer keyboard or touch screen

Work Conditions

Exposure to

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In‑store temperatures range from 36°F in cooler to 90°F+ in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk‑in cooler
• Hot surfaces/tools up to 500°F or higher
• Sharp edges and moving mechanical parts

Sensing

• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical Requirements

Standing: Most tasks are performed from a standing position.

Walking: For short distances and short durations. Surfaces include ceramic tile, bricks with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Paperwork: Normally completed in an office at a desk or table.

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds.

Carrying: Large cans (3 lb 7 oz) are carried from workspace to storage shelves. Occasionally, pizza sauce (30 lb) is carried from the storage room to the front of the store. Trays of pizza dough (≈ 12 lb per tray) are carried three at a time over short distances.

Pushing: To move trays placed on dollies. A stack of trays on a dolly is approximately 24″–30″ and requires a force of up to 7.5 lb to push. Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Physical Demands

Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30–45 seconds at a time, repeated continuously during the day. Forward bending also present at the front counter and when stocking ingredients.

Crouching/squatting performed occasionally to stock shelves and clean low areas.

Reaching performed continuously; up, down and forward. Workers reach above 72″ occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reach down for tasks such as scooping cornmeal or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand tasks: Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists; manipulating pizza peel when removing pizza from oven; using rolling cutter; frequent and/or forceful pinching in assembly of cardboard pizza boxes; must grasp cans, phone, pizza cutter and peel, pizza boxes.

Machines, tools, equipment, work aids: Team members may be required to use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and peel.

Driving Specific Job Duties

• Deliver product by car to customer door
• Deliver flyers and door hangers

Requirements

• Valid driver’s license with safe driving record meeting company standards
• Access to an insured vehicle that can be used for delivery

Essential Skills

• Navigational skills to read a map, locate addresses within designated delivery area
• Must navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product

Physical Demands (Delivery)

• Carrying: Carry pizzas and beverages while performing walking and climbing duties
• Driving: Deliver pizzas within designated delivery area; may make several deliveries per shift
• Walking: Travel between store and delivery vehicle and from vehicle to customer location
• Climbing: Navigation of five or more flights of stairs may be required during delivery

Work Conditions (Delivery)

Exposure To

• Varying and sometimes adverse weather conditions when delivering product, driving, and couponing

Sensing

• Far vision and night vision for driving