General Manager

04 Chipotle Services, LLC; Town of Malta (NY); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Quarterly bonus

Development bonuses

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead daily operations, hire and develop the team, and drive a winning culture.

You will manage recruitment, scheduling, training, and performance, while ensuring food safety, guest satisfaction and financial success across all hours of operation.

Qualifications

• Experience leading a restaurant or similar operation.
• Proven ability to recruit, train and develop staff.
• Strong understanding of P&L, scheduling and food safety.

Responsibilities

• Be guest obsessed—uphold high standards of hospitality.
• Ensure speed of service, accuracy and a positive guest experience.
• Own the full employee lifecycle: recruiting, hiring, people processes and performance.
• Train and develop crew, shift leaders and Apprentices using Chipotle tools.
• Direct team to deliver accurate and on-time digital orders.
• Manage daily restaurant operations: scheduling, P&L, sales forecasting and interviewing.
• Maintain dining room cleanliness and guest readiness.
• Uphold food safety, operations and compliance standards.
• Ensure financial success: meet annual sales and cash flow targets.
• Work lunch, dinner and weekend shifts to lead across hours.

Skills

Leadership

People development

Recruiting

P&L management

Scheduling

Food safety

Sales forecasting

Customer service

Job description

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

Chipotle is growing fast – we’re opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong business. You’ll join a team that’s committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more!

WHAT’S IN IT FOR YOU

• Medical, dental, and vision insurance & retirement savings plan
• Quarterly bonus program
• Opportunities for people development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth (need we say more?)
• Paid time off
• Holiday closures

WHAT YOU’LL DO

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
• Direct our team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

WHAT YOU’LL BRING TO THE TABLE

• A Guest Obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $55,000.00–$77,500.00. You are also eligible for quarterly cash bonuses based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.