General Manager

Dave & Buster's Management Corporation, Inc.; Tomball (TX); On-site; USD 91,000 - 107,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑m

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Grow your career!

Job summary

Dave & Buster’s Management Corporation, Inc. is seeking a General Manager in Tomball, TX to inspire accountability and uphold our culture of fun. You will lead operations, drive financial performance, and deliver an unmatched guest experience.

The role requires 5+ years in restaurant/hospitality, cost and labor management, strong communication, and the ability to work weekends, nights and holidays in a fast-paced, high-energy environment.

Qualifications

• 5+ years of Restaurant/Hospitality Experience.
• Strong leadership, motivation, and staff development abilities.
• Understanding of financial reports, budgeting, forecasting, and cost control.

Responsibilities

• Promotes positive employee relations and staff morale.
• Analyze financial reports and implement plans to grow revenue and control costs.
• Oversee operations including entertainment, food, beverages, equipment, and property.
• Ensure staffing levels and management coverage meet business and guest needs.
• Deliver an unparalleled guest experience with food, drinks, and games.
• Maintain a safe environment and adhere to SOPs.

Skills

Leadership

Customer service

Budgeting

Forecasting

Cost control

Inventory management

Job description

General Manager

Job Description: THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.

What we are looking for! Proven track record of successfully managing operations and meeting financial goals. Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment. Solid understanding of financial reports, budgeting, and forecasting. Experience with cost control, inventory management, and profitability analysis. Exceptional skills in delivering high-quality customer service and resolving issues effectively. You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks. Excellent verbal and written communication skills for interacting with staff, customers, and vendors. Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry.

Daily Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Requirements

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Perks & Benefits

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Salary Range

Salary Range: 91348 - 107468

Culture & Environment

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

Equal Opportunity & E-Verify

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer. We are an equal opportunity employer and participate in E-Verify in states where required.

EEO Statement

EERO is The Law - click here for more information

Equal Opportunity Employer

Minorities/Women/Protected Veterans/Disabled

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