General Manager

Grifols; Sumter (SC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

PTO

401k match

Tuition reimbursement

Job summary

Grifols in SUMTER, USA seeks an experienced Center Manager to lead staffing, operations and quality goals within the plasma center. You will manage employees, ensure compliance with cGMP and FDA guidelines, and drive efficiency and budget controls.

The role requires a Bachelor’s degree or equivalent and a minimum of 3 years in clinical or business settings, with supervisory experience preferred. We offer medical, PTO, 401k match, and tuition reimbursement.

Qualifications

• Bachelor's degree or equiv., preferably in Science, Business, Nursing, Finance, or related field.
• Typically requires a minimum of 3 years of related experience in clinical or general business experience.
• Supervisory experience preferred but not required.
• Experience in a medical and/or cGMP regulated environment preferred.
• Experience with plasma or whole blood preferred.

Responsibilities

• Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter targets and Quality KPI goals.
• Create appropriate organizational environment and value systems to stimulate morale and productivity.
• Operates the center and manages employees and operations to high ethical standards.
• Manages staff to meet training and quality goals and implement operational changes.
• Monitor and evaluate operations; develop action plans to maximize center efficiency.
• Direct headcount to provide efficient staffing and projections for spikes.
• Oversee hiring, assignment and direction of work, training, disciplinary actions, and records.
• Provide strategic direction and planning.

Skills

Staffing & scheduling

Leadership

Regulatory compliance

Budget management

Education

Bachelor's degree or equiv.

Job description

Primary Responsibilities for role:

• Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
• Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
• Operates the center and manages employees and operations to the highest standard of ethics and integrity.
• Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
• Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
• Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to reg management team in advance of cyclical and seasonal or situational spikes.
• Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
• Provides strategic direction and planning.

Other Responsibilities for role:

• Through Assistant Manager, oversees donor selection, plasma collection and shipment and records completion.
• Accountable to insure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards.
• Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.
• Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
• Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately.
• Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.
• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
• Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
• Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Works with Div/Corp management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure.

Job Requirements:

• Bachelor's degree or equiv., preferably in Science, Business, Nursing, Finance, or related field.
• Typically requires a minimum of 3 years of related experience in clinical or general business experience.
• Supervisory experience preferred but not required.
• Experience in a medical and/or cGMP regulated environment preferred.
• Experience with plasma or whole blood preferred.

We offer benefits including medical, PTO, up to 5% 401k match, and tuition reimbursement.

We are committed to offering our employees opportunities for professional growth and career progression.

Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on family-like culture. Our company has more than tripled its workforce in the last 10 years - we're growing, and you can grow with us!

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws.

Location: NORTH AMERICA : USA : SC-Sumter:[[cust_building]]