General Manager

Checkers & Rally’S Drive-In Restaurants; St. Louis (MO); On-site; USD 85,000 - 125,000; Full time

Job summary

Checkers & Rally’S Drive-In Restaurants is looking for a General Manager to oversee a facility with accountability for daily operations, staff leadership, and profitability. You will manage budgets, drive safety, quality, and process improvements across departments, and ensure compliance with health and safety standards.

The role requires a Bachelor’s in business/engineering or 10+ years in operational leadership, with Lean/Six Sigma experience and strong MS Office/ERP skills.

Qualifications

• Bachelor's degree preferred or minimum 10 years of operational leadership experience.
• Minimum 10 years plant leadership in food production, manufacturing, costing and distribution.
• Lean Six Sigma or Lean Manufacturing experience preferred.
• Proficient in MS Excel, Word, Teams, Access, Outlook; ERP systems knowledge advantageous.

Responsibilities

• Facility leadership and general management activities.
• P&L responsibility for the facility through budgeting and financial planning.
• Develop processes to maximize safety, quality and productivity.
• Ensure compliance with health/safety regulations and procedures.
• Assist in recruiting, hiring, retention, and staff development.
• Drive departmental activity alignment to meet KPIs and customer satisfaction.
• Lead SOP development and standardization across the network.
• Oversee Gemba walks and drive improvement actions.
• Represent the facility in inquiries and market activities.
• Maintain high quality and safety standards per governance and Sysco programs.

Skills

Operational leadership

Lean Six Sigma

Team leadership

Communication

Problem solving

Education

Bachelor's Degree in Business/Engineering/Agriculture

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Access

Microsoft Outlook

ERP systems

Job description

Explore numerous General Manager positions available across the United States. These leadership roles involve overseeing daily operations, managing staff, and ensuring profitability. Candidates should possess strong communication, organizational, and problem-solving skills. Opportunities exist in various sectors, including hospitality, retail, and manufacturing.

General Manager jobs require a blend of strategic thinking and hands‑on management. Responsibilities often include budgeting, financial planning, and implementing company policies. Successful candidates typically have experience in team leadership, customer service, and process improvement. Many companies seek individuals with a bachelor's degree in business administration or a related field.

Job Description

JOB SUMMARY
Reporting to the Region President, the General Manager has leadership responsibility for the facility and is the primary official in the Facility. The General Manager is key in planning, organizing, and executing the Facility's day‑to‑day activities in a safe and proficient manner.

RESPONSIBILITIES
• Facility leadership and general management activities.
• P&L responsibility for the Facility through creating and managing budgets that help achieve financial goals.
• Develop processes that will maximize stewardship, safety, quality, and productivity.
• The General Manager will ensure compliance with governing health/safety regulations and procedures.
• Assist in recruiting, hiring, retention, and developing of associates. This includes evaluations and performance documentation.
• Strategically create and adjust department activities, policies, and procedures to meet or exceed key performance metrics and customer satisfaction goals.
• Writes and adjust Standard Operating Procedures (SOP) to ensure standardization throughout network.
• Leads Facility teams on Gemba (waste) walks and manages solutions to improve findings.
• Analyzes, identifies, and proposes action to the solution of problems with the operation of the division departments to increase the effectiveness of the operation.
• Ensures all DOT regulations are met in the transportation department.
• Instrumental in the Development of key metrics and indices to drive improvement within daily, weekly, monthly, and annual results.
• Serves as a Facility spokesperson in cases of inquiry, feedback, or requests for special information to facilitate the accurate and precise flow of information.
• Aids in the solicitation of new or prospective business by participating in company meetings and any other market activities to foster the company's recognition within the business community.
• Maintain high quality and safety standards by following specifications, local and federal governance, and Sysco's quality programs (including 3rd party auditing).

QUALIFICATIONS
• Education: Bachelor's Degree in Business, Engineering or Agriculture preferred or min 10 years' experience in operational leadership.
• Experience: Minimum 10 years plant leadership in food production, manufacturing, costing, and distribution experience.
• Preferred Qualifications: Financial responsibility, increasing leadership history, great verbal and written communication skills, Lean Six Sigma or Lean Manufacturing experience, Proficient in Microsoft Excel, Word, Teams, Access, and Outlook, Experience and understanding of ERP systems.

PROFESSIONAL SKILLS
• Deep experience with manufacturing or production processes to include continuous improvement tools.
• Active Listening, Management of Personnel Resources, Social Perceptiveness, Coordination, Critical Thinking, Reading Comprehension, Oral Comprehension, Written Comprehension, Written Expression, Judgment and Decision Making, Negotiation, Complex Problem Solving, Deductive Reasoning, Problem Sensitivity, Fluency of Ideas.

PHYSICAL DEMANDS
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The ability to frequently sit and reach with hands and arms.
• The ability to occasionally lift and/or move up to 50 pounds.

WORK CONDITIONS
• The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.
• The noise level in the work environment is usually moderate.
• Must be able to work in various indoor and outdoor climates and driving conditions. This includes Cold and wet manufacturing environments.
• Occasional Travel to attend meetings may be required.

Affirmative Action Statement
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affidavit Employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.