General Manager

Firehouse Subs; Spartanburg (SC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Annual Paid Vacation

Company matched 401(k)

Free/Discounted meals

Job summary

Firehouse Subs is seeking a General Manager to oversee profitable restaurant operations, champion guest service, and lead a high-performing team. You will manage costs, ensure compliance, and drive community engagement while upholding Firehouse Subs' culture and values.

The role requires a strong leader who can hire, train and develop staff, ensure policy adherence, and deliver memorable dining experiences in a fast casual setting.

Qualifications

• Positive attitude and ability to hire, train and motivate a high performing team.
• Understand food and labor costs and manage profitability.
• 1+ years of management experience in a fast casual environment.

Responsibilities

• Lead daily restaurant operations to meet quality, service and cleanliness standards.
• Ensure compliance with health, wage, age and OSHA regulations.
• Develop and manage staff schedules, performance and training.
• Monitor food costs, labor costs and overall profitability.
• Represent Firehouse Subs with a positive, professional image in the community.

Skills

Leadership

Customer service

Team development

Cash handling

Communication

Tools

Microsoft Office

Job description

Firehouse Subs is looking for our next great General Manager!

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety…and hiring the best! Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

Additional Requirements:

• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Open availability - ability to work weekends and some nights required
• Cash handling skills required
• Familiarity with Microsoft office required
• Top notch customer service skills
• Ability to lead and develop a strong team

Requirements:

• Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
• Be able to hire, train and motivate a high performance team.
• Understand and be able to manage food and labor costs.
• Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
• 1+ years of management experience

As the General Manager, you will:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participate in Local Restaurant Marketing in local trade area.
• Implement and promote all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any and all issues that may impact our business.
• Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
• Any other duties assigned by the Owner.

Benefits:

What are you looking for?

• Flexible hours and schedule
• A place to be yourself
• Casual work style
• No heat, No grease
• Fun atmosphere
• Cool, clean environment
• Be off and home at a decent time
• Ability to give back to your community
• Start a career
• Opportunity to grow
• Annual Paid Vacation
• Medical Insurance
• Plan for your future with a company matched 401(k)

What we have to offer:

• ALL the ABOVE
• Career Development
• Promote from within
• Free/Discounted meals
• Comprehensive training program
• Work with the best of the best!
• A commitment to helping our community

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.