General Manager

Panera LLC; Sheboygan (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals

Vacation & sick time

Medical insurance

401(k) with match

Tuition discounts

Career development

Job summary

Panera LLC seeks a General Manager Lead to drive bakery-cafe operations, staff leadership, and guest satisfaction. You will own staffing, scheduling, training, and performance management to ensure quality service and profitability.

The role requires 3+ years GM experience, ServSafe certification, and the ability to work flexible hours including nights and weekends in a fast-paced setting. Competitive pay and bonuses are offered.

Qualifications

• Minimum age 18.
• 3+ years restaurant GM experience preferred.
• ServSafe certification (or ability to achieve).
• Background check required for offer.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating and coaching in a fast-paced environment.
• Flexible hours including nights and weekends.
• Able to lift up to 25 pounds and stand/walk for up to 6 hours.
• Clear communication in a loud environment.

Responsibilities

• Lead bakery-cafe operations and a high-performing team.
• Plan staffing, scheduling, people development, and performance management.
• Hire, onboard, train, and motivate team members.
• Ensure guest service expectations and quality standards are met.
• Develop managers on people processes and Panera’s values and behaviors.
• Follow procedures to execute company strategies and initiatives.

Skills

Leadership

People development

Staff management

Education

ServSafe certification

Job description

General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

Your Role Includes:

• Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long‑term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• This role requires flexible hours including nights and weekends in a fast‑paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

__ Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

606106 Sheboygan, WI - N. Taylor Drive

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day‑end donations at our bakery‑cafe locations and partner with local non‑profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.