General Manager

Nouria Energy Services, Inc.; Savannah (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Nouria Energy Services, Inc. is seeking a Store Manager in Savannah, GA to lead daily store operations including car wash and food service, drive profitability, manage expenses, and ensure inventory accuracy while upholding safety standards.

You will recruit, train, supervise, and develop staff, schedule and coach employees, and ensure compliance with company policies. Strong leadership and budget management are required.

Qualifications

• 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations.
• Budget and P&L understanding.
• Ability to perform in a fast-paced work environment.
• Strong leadership and interpersonal skills.
• MS Office skills and scheduling abilities.

Responsibilities

• Recruit, interview, hire, train, and develop store staff.
• Lead and motivate the team; promote teamwork.
• Provide coaching and feedback to employees.
• Conduct regular performance evaluations and counseling.
• Post and manage staff schedules per policy.
• Develop and manage site operating budget and profitability.
• Maximize sales and monitor fuel volumes per guidelines.
• Ensure inventory levels and shrink controls are maintained.
• Maintain safety standards; enforce policies and procedures.
• Ensure compliance with laws and internal controls.
• Coordinate cash handling, audits, and paperwork.

Skills

Store leadership

Budget management

Customer service

Team motivation

Staff coaching

MS Outlook/Word/Excel

Tools

MS Outlook

MS Word

MS Excel

Job description

Overview

The Store Manager has ultimate responsibility for day‑to‑day store operations, including and not limited to car wash and food service operations, store profitability, budget, expense control, inventory levels, shortage control, customer service, and safety scheduling, training and supervising employees.

Responsibilities

Workforce Management and Development

• Recruit, interview, hire, train, and develop all store staff.
• Demonstrate leadership and promote teamwork.
• Motivate staff to continually improve performance.
• Effectively address employee relations issues.
• Provide performance feedback and coaching to store employees.
• Conduct regular performance evaluations, coaching, and counseling of store employees.
• Require personal grooming and appearance at all times.
• Exhibit personal accountability for every action.
• Ensure all store employees know and follow all company policies and procedures.
• Supervise all hourly employees to clock in and out and ensure time reported to payroll.
• Post work schedule as per company policy.

Financials and Sales

• Develop and execute site‑level operating budget.
• Responsible and accountable for steady improvement of store profitability and delivery of budgeted financial objectives.
• Maximize store sales and gasoline volume in accordance with company guidelines and objectives.
• Monitor retail gasoline prices to stay on strategy.
• Ensure product mix and inventory levels properly maintained to increase sales volume and control inventory.
• Stock shelves and refrigerated coolers.
• Accountable for minimizing loss of cash and inventory and operating within assigned shrink targets.
• Ensure compliance with all local, state, and federal laws within the convenience/food store operation.
• Directly responsible for all fund reconciliation and inventory audits.
• Prepare or supervise preparation of all required paperwork.

Customer Service

• Provide best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to customers and promote specials.
• Assume full responsibility for the execution of customer service program at the site level.

Safety & Station Appearance

• Minimize safety risks to employees, customers, and suppliers.
• Ensure site employees are adequately trained on safety policies and procedures and maintain adequate controls to verify compliance.
• Enforce environmental and hazardous material regulations strictly.
• Maintain safety and security of the store and document any accidents or incidents that occur.
• Manage maintenance of customer environment inside and around the perimeter.
• Operate all assigned equipment safely and efficiently.
• Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees.
• Complete new employee safety orientation procedures.
• Inspect stores for workplace hazards and initiate corrective action.
• Encourage employees to report unsafe conditions or practices and initiate corrective action.
• Promote a quick return to work for employees under supervision.

Qualifications

• 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations.
• Budget and P&L understanding.
• Ability to effectively perform in a fast‑paced work environment.
• Strong leadership and interpersonal skills.
• State of Maine applicants only: UST Class A/B certification required or ability to become certified within first 30 days of employment.
• Ability to communicate effectively with all levels of the organization.
• Availability to provide coverage as needed, including nights, weekends, and/or holidays.
• Ability to bend down, stoop low, and stand for at least 8 hours.
• Ability to lift, pull, or push up to 30 lbs.
• Successful completion of certification testing as needed.
• MS Outlook, Word, and Excel skills.

Physical Requirements

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the store.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods standing and working at a cash register.

Equal Employment Opportunity

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.