General Manager

Yoshinoya America, Inc.; Santa Fe Springs (CA); On-site; USD 34,440 - 44,083; Full time

Job summary

Yoshinoya America, Inc. is seeking a Restaurant Supervisor in Santa Fe Springs, CA. This role participates in daily food preparation, supervising staff, and delivering guest satisfaction.

You will train crew, manage schedules, monitor safety and costs, and coordinate with the District Manager to uphold Yoshinoya standards. Must have at least 2 years of restaurant experience and be fluent in English.

Qualifications

• Read and interpret safety policies and operating/maintenance instructions.
• Prepare routine reports.
• Speak effectively to customers.
• Perform basic arithmetic operations in all units of measure.
• Compute ratios and percentages to draw and interpret graphs.
• Apply common sense understanding to carry out written, oral or diagram form instructions.
• Follow company procedures.
• Interact with customers and coworkers.

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations.
• Supervises and directs others and serves as backup to team members.
• Trains staff effectively and provides consistent feedback.
• Manages inventory, orders food and supplies, and rotates stock (FIFO).
• Manages crew schedules and labor costs.
• Ensures cash handling procedures are followed.

Skills

Restaurant experience

Fluent English

Customer communication

Basic math

Reading policies

Safety procedures

Team interaction

Education

High School diploma

Job description

Santa Fe Springs, 11536 Telegraph Road, Santa Fe Springs, CA 90670, USA

Pay or shift range: $25 USD to $32 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job‑related reasons.

Description

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while supervising and directing others.
• Serves as backup to team members and covers breaks as needed.
• Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
• Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback, including recognition and positive reinforcement.
• Conducts performance reviews with the District Manager.
• Performance manages and issues disciplinary notices to employees, as necessary.
• Ensures all food and supplies are properly ordered, places the store order and are quickly put away and rotated based upon FIFO (first in/first out) method.
• Conducts weekly and monthly inventory.
• Effectively handles crew schedules and manages labor costs based upon business need and crew availability.
• Ensures all cash handling and procedures are consistently enforced.
• Ensures the restaurant is clean and that all machinery is properly functioning.
• Places work orders for service/repair of machinery.
• Ensures a safe work environment by reviewing and enforcing safety policies and holding monthly safety meetings.
• Recruits, interviews, and trains new crewmembers.
• Communicates effectively with crewmembers, District Manager, and the corporate office.
• Attends quarterly meetings at the corporate office.
• Attends meetings with the District Manager.
• Travels to the bank to obtain change for cashiers, as needed.
• May travel to other stores.

What You’ll Bring to The Table AKA Competencies & Skills

• Minimum 2 years restaurant experience, preferably in QSR or Fast Casual.
• Fluent in English (written and verbal).
• Ability to:
  • Read and interpret documents such as safety policies and operating/maintenance instructions.
  • Prepare routine reports.
  • Speak effectively to customers.
  • Perform basic arithmetic operations in all units of measure using whole numbers, common fractions and decimals.
  • Compute ratios and percentages to draw and interpret graphs.
  • Apply common sense understanding to carry out instructions provided in written, oral or diagram form.
  • Follow company procedures.
  • Interact with customers and coworkers.

Supervisory Responsibilities

Oversee entire location.

Work Environment

The employee will be exposed to distracting noises and sound levels from cooktops, hot temperatures from fryers and grills, sharp utensils and equipment, wet flooring, and cold temperatures when dealing with walk‑in coolers/freezers. Restaurant kitchens are often small spaces and may involve working near others while maintaining social distancing. The outside environment will vary depending upon the weather.

Physical Demands

The employee will be required to stand/sit/walk for long periods of time, along with frequent bending, kneeling, lifting (handling food, trays, cups, lids, straws, cleaning supplies, and handling waste), carrying (generally under 25 lbs.), balancing, pulling, pushing, crouching, stooping, reaching, crawling, twisting, eye‑hand and foot coordination, neck flexion, and neck twisting.

Travel

Up to 50% to other stores in the district.

Required Education/Experience

High School graduate or equivalent.

Additional Information

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or tasks which may be required to be performed in this position. The employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute an employment contract and may be changed at the discretion of the employer with or without notice.

Equal Employment Opportunity

Yoshinoya America, Inc. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.