General Manager

Aaron’s, Inc.; Santa Fe (NM); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

401(k) plan with matching

Job summary

Aaron’s, Inc. is hiring a General Manager in Santa Fe. You will lead store operations, drive revenue, and manage budgets and assets. The role emphasizes strong leadership, customer relationship building, and team development to meet growth targets.

The position offers competitive pay with incentive opportunities and a comprehensive benefits package, reflecting our commitment to employee growth and excellence. This is a full-time on-site management role based in Santa Fe.

Qualifications

• Proven demonstration of strong leadership, communication and interpersonal skills.
• High level of energy and professional appearance.
• History of selling skills and effective organizational abilities.
• Safe driving skills and valid driver's license with MVR acceptable per policy.

Responsibilities

• Manage store to achieve planned growth and profit goals.
• Accurately report financial measures and transactions.
• Manage inventory to ensure product availability.
• Oversee renewal activity and customer relations to safeguard assets.
• Recruit, hire, and develop store team; schedule coverage.
• Close lease agreements with strong customer service and ownership mindset.

Skills

Leadership

Communication

Interpersonal skills

Energy

Organizational skills

Driver qualifications

Tools

DOT/Driver certification

Job description

C1368 - Santa Fe, 5041 Main St Ste 101, Santa Fe, New Mexico, United States of America

Job Description

Posted Monday, August 3, 2026 at 6:00 AM | Expires Tuesday, September 1, 2026 at 5:59 AM

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

General Manager

The salary range is $55,000 to $60,000 annually. * Actual salary may vary based on factors such as geographic location, experience, education, and skill level. This position is also eligible for incentive pay based on performance.

A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership.

As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron's Store General Manager.

Aaron's offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as competitive bonus opportunities.

What You’ll Do

Store Operations

• Manage the store to achieve planned growth and profit goals
• Accurately report financial measures and transactions
• Manage inventory supply to ensure adequate availability of merchandise at all times
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
• Ensure the protection of store assets and reconcile inventories weekly
• Ensure that all company vehicles are maintained within safe operating standards
• Ensure accurate and timely bank deposits
• Ensure all returned merchandise is certified, reclassified and priced

Manage Associates

• Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
• Schedule associate coverage to ensure published hours of store operations are met

Customer Care and Service

• Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
• Personal responsibility for management of all renewal activity
• Personally authorize all returns with a focus on customer relationship and ownership
• Ensure execution of all customer service programs, company guidelines and policies

What You’ll Need

• Proven demonstration of strong leadership, communication and interpersonal skills
• High level of energy
• Maintain professional appearance
• A history of demonstrated selling skills
• Effective organizational skills
• Safe driving skills and the ability to legally operate the Company Truck
• All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

• Paid time off, including vacation days, sick days, and holidays
• Medical, dental and vision insurance
• 401(k) plan with contribution matching

* Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on FT and PT employment status.

About Aaron’s At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture,consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, Aaron’s is an Equal Opportunity Employer.

C1368 - Santa Fe, 5041 Main St Ste 101, Santa Fe, New Mexico, United States of America