General Manager

Panera LLC; Santa Fe (NM); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Free meals

Career growth

Paid vacation

Insurance + 401(k)

Job summary

Panera Bread in Santa Fe, NM seeks a General Manager to lead a busy Panera Cafe and drive overall success. You will steer a team to deliver exceptional guest experiences, high‑quality food, and safe, compliant operations.

Role emphasizes staff development, scheduling, performance coaching, and strategic problem solving to maximize sales and profitability.

Qualifications

• Three years of management experience (preferred).
• Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
• ServSafe certification
• At least 18 years of age

Responsibilities

• Build a culture of Warmth, Belonging, Growth, and Trust; be an ambassador of Panera's Guiding Values and Behaviors.
• Ensure extraordinary guest experiences and customer satisfaction with high-quality food, service, staff, and safety measures.
• Develop and manage your team: plan staffing, scheduling, coaching, development, and succession planning.
• Lead cafe operations through ongoing training, including people development, planning and prioritization, and creative problem solving.
• Hire, train, motivate, and engage team members; recognize and celebrate achievements.
• Maintain high standards of operations, continuously improving Panera's standards of excellence.
• Adhere to cafe systems and processes to accomplish day-to-day operations; follow company policies and regulations.
• Coach team members to ensure adherence to operational standards and food safety.
• Grow sales and maximize profitability; manage labor, costs, and inventory.
• Build subject matter experts within the cafe by developing managers and associates and delegating responsibilities.

Skills

Leadership

People Management

Customer Service

Operations Management

Budgeting

Job description

Overview

General Manager Panera Cafe

As a Panera General Manager, you lead an amazing team and a popular neighborhood bakery-cafe to success. You own ultimate accountability for the success of your bakery-cafe by making key decisions and solving problems. You help uphold the Warmth, Belonging, Growth, and Trust of Panera with your team.

Responsibilities

• Build a culture of Warmth, Belonging, Growth, and Trust; be an ambassador of Panera\'s Guiding Values and Behaviors
• Ensure extraordinary guest experiences and customer satisfaction with high-quality food, service, staff, and safety measures
• Develop and manage your team: plan staffing, scheduling, coaching, development, and succession planning
• Lead cafe operations through ongoing training, including people development, planning and prioritization, and creative problem solving
• Hire, train, motivate, and engage team members; recognize and celebrate achievements
• Maintain high standards of operations, continuously improving Panera\'s standards of excellence
• Adhere to cafe systems and processes to accomplish day-to-day operations; follow company policies and regulations
• Coach team members to ensure adherence to operational standards and food safety
• Grow sales and maximize profitability; manage labor, costs, and inventory
• Build subject matter experts within the cafe by developing managers and associates and delegating responsibilities

Qualifications

• Three years of management experience (preferred)
• Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
• Proven ability to drive positive results and run great shifts
• Demonstrated understanding of the business
• ServSafe certification
• At least 18 years of age

Growth Opportunities

• A Path to Success: General Managers can pursue the Operating Partner Program to advance their career
• Skills and Training: Panera offers training to help you succeed in your career and life
• Nationwide Opportunities: Panera opens about 100 new cafes each year, offering chances to move or grow

Benefits and Perks

• Competitive pay
• Eligible for quarterly bonus
• Free meals on shifts
• Career growth opportunities
• Paid vacation and holidays for full-time team members
• Medical, dental, vision, life insurance, and 401(k) with match

Additional Information

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate\'s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601897 Santa Fe, NM - Zafarano Dr. Panera Bread\u00ae family includes more than 2,000 Panera LLC and independent franchise bakery-cafes; Panera is committed to community support and hunger relief through Panera Cares and partner organizations. We offer competitive compensation and benefits and a rewarding, fun work environment.