General Manager

Jem Restaurant Management Corporation; San Jose (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary

Benefits

Growth Opportunities

Paid Time Off

Fun Work Environment

Job summary

Wendy's General Manager in San Jose leads daily restaurant operations, setting the tone for a fun, energetic, and welcoming environment for guests and team members.

You will manage budgets, drive profitability, recruit and develop staff, handle customer feedback, implement operational improvements, and build relationships with the local community through marketing initiatives that attract new customers and improve loyalty, while upholding Wendy's standards.

Qualifications

• 3+ years of restaurant management or equivalent experience.
• Proven leadership with ability to coach and inspire diverse teams.
• Strong focus on customer service and guest satisfaction.
• Solid budgeting, P&L understanding, and cost control.
• Problem solver with a proactive, energetic attitude.

Responsibilities

• Lead by example and motivate the team to deliver exceptional service.
• Oversee daily operations, manage budgets, and drive profitability.
• Recruit, train, and develop staff, fostering teamwork and growth.
• Ensure a positive customer experience and handle feedback.
• Engage with the local community and implement marketing initiatives.

Skills

Leadership

Customer service

Budgeting

P&L management

Team development

Job description

Are you ready to lead, inspire, and make a difference every day? Wendy's is searching for an enthusiastic and dedicated General Manager to join our team!

About Us:

Wendy's is more than just a fast-food restaurant; we're a community of passionate individuals driven by our values and commitment to quality. We pride ourselves on delivering the best customer experience and serving delicious, fresh food that keeps our customers coming back for more.

What You'll Do:

As a Wendy's General Manager, you'll be the heart and soul of the restaurant. Your mission is to create a fun, energetic, and welcoming environment for both our customers and our team. Here's how you'll do it:

• Lead by Example: Inspire and motivate your team to deliver exceptional service and maintain our high standards of quality.
• Drive Results: Oversee daily operations, manage budgets, and ensure profitability. Your strategic thinking will keep our restaurant thriving.
• Build a Winning Team: Recruit, train, and develop your crew members, fostering a culture of teamwork and growth.
• Customer Experience: Ensure every customer leaves with a smile. Handle customer feedback and strive to exceed their expectations.
• Community Engagement: Build relationships with the local community and create marketing strategies to attract new customers.

What We're Looking For:

We need a dynamic leader with a passion for people and food. Here's what you'll need to succeed:

• Experience: Minimum of 3 years in restaurant management or a similar role.
• Leadership Skills: Proven ability to lead, coach, and inspire a diverse team.
• Customer Focused: A commitment to delivering outstanding customer service.
• Financial Acumen: Strong understanding of budgeting, P&L statements, and cost control.
• Problem Solver: Quick thinking and able to handle challenging situations with grace.
• Enthusiastic Attitude: Positive, energetic, and ready to take on any challenge.

What's in It for You:

At Wendy's, we believe in rewarding our team members for their hard work and dedication. Here's what you can expect:

• Competitive Salary: Attractive compensation package.
• Benefits: Comprehensive health, dental, and vision insurance.
• Growth Opportunities: Career advancement and professional development.
• Work-Life Balance: Paid time off.
• Fun Work Environment: A place where you can be yourself and enjoy your work.

Wendy's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.