General Manager

Compass Group USA; San Francisco (CA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

Flexible Spending Accounts

Job summary

Wolfgang Puck Catering in San Francisco seeks a General Manager to lead a premier corporate dining and catering operation. You will direct strategic planning, daily operations, client relationships, and financial performance for a high-profile account.

The role emphasizes leadership development, mentorship, and collaboration with culinary and hospitality teams, balancing guest satisfaction with business results in a dynamic corporate environment.

Qualifications

• Experience leading hospitality, corporate dining, catering, conference center, hotel, restaurant, or related service operations.
• Success managing client relationships in a service-focused environment.
• Strong business acumen with experience supporting budgets, financial reporting, labor planning, and operational performance goals.
• Ability to develop and inspire teams through coaching, collaboration, and effective communication.

Responsibilities

• Lead all aspects of corporate dining, hospitality, and catering operations across the account.
• Foster strong client partnerships through proactive communication, collaboration, and thoughtful problem-solving.
• Deliver an exceptional guest experience by maintaining high standards of hospitality, food quality, and service execution.
• Partner with culinary leadership to develop innovative dining programs, catering offerings, and workplace hospitality initiatives.
• Oversee financial performance, including budgeting, forecasting, labor management, revenue growth, and expense controls.
• Analyze operational metrics and implement strategies that enhance efficiency, guest satisfaction, and overall performance.
• Lead, mentor, and develop managers and frontline associates, creating an environment focused on engagement, learning, and career growth.
• Support recruiting, onboarding, succession planning, and talent development efforts.
• Ensure compliance with company standards, food safety regulations, workplace safety practices, and client requirements.
• Collaborate with regional and corporate partners to implement new programs, technologies, and best practices.
• Oversee planning and execution of executive meetings, conferences, client events, and large-scale catering functions.
• Champion a culture of inclusion, teamwork, accountability, and continuous improvement.

Skills

Hospitality leadership

Client relationships

Budgeting

Team development

Operational excellence

Problem solving

Education

Degree in Hospitality Management, Business Administration, Foodservice Management, or related field

Tools

Microsoft Office Suite

Outlook

Reporting platforms

Business management systems

Job description

Wolfgang Puck Catering

Position Title: General Manager

Salary: $100,000 - $110,000

Other Forms of Compensation:Annual Performance Bonus Opportunity (Up to 20% of Base Salary)

Where Passion Meets Purpose - and Careers Come Alive

At Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title.Come be part of something that challenges and champions you in equal measure.

"I can have the best food, but if we don't have good people, it won't get you very far." — Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Job Summary

At Wolfgang Puck Catering, hospitality is more than service. It is about creating exceptional workplace experiences that bring people together through food, community, and innovation.

As the General Manager, you will lead a premier corporate dining and catering operation in San Francisco, overseeing the strategic direction, daily operations, client relationships, financial performance, and team development efforts for a high-profile account. Working alongside culinary leaders, hospitality professionals, and client stakeholders, you will help shape a dining program that reflects the culture and expectations of a dynamic corporate environment.

This opportunity is ideal for a hospitality leader who enjoys building relationships, developing high-performing teams, and creating memorable guest experiences while balancing operational excellence and business results.

Key Responsibilities

• Lead all aspects of corporate dining, hospitality, and catering operations across the account.
• Foster strong client partnerships through proactive communication, collaboration, and thoughtful problem-solving.
• Deliver an exceptional guest experience by maintaining high standards of hospitality, food quality, and service execution.
• Partner with culinary leadership to develop innovative dining programs, catering offerings, and workplace hospitality initiatives.
• Oversee financial performance, including budgeting, forecasting, labor management, revenue growth, and expense controls.
• Analyze operational metrics and implement strategies that enhance efficiency, guest satisfaction, and overall performance.
• Lead, mentor, and develop managers and frontline associates, creating an environment focused on engagement, learning, and career growth.
• Support recruiting, onboarding, succession planning, and talent development efforts.
• Ensure compliance with company standards, food safety regulations, workplace safety practices, and client requirements.
• Collaborate with regional and corporate partners to implement new programs, technologies, and best practices.
• Oversee planning and execution of executive meetings, conferences, client events, and large-scale catering functions.
• Champion a culture of inclusion, teamwork, accountability, and continuous improvement.

What We're Looking For

• Experience leading hospitality, corporate dining, catering, conference center, hotel, restaurant, or related service operations.
• Success managing client relationships in a service-focused environment.
• Strong business acumen with experience supporting budgets, financial reporting, labor planning, and operational performance goals.
• Ability to develop and inspire teams through coaching, collaboration, and effective communication.
• Experience balancing strategic leadership with hands‑on operational support.
• Passion for hospitality and creating exceptional workplace experiences.
• Strong problem-solving, organizational, and decision‑making capabilities.
• Ability to navigate changing priorities while maintaining focus on service excellence.
• Experience partnering with culinary teams to deliver innovative food and hospitality programs.
• Comfort utilizing Microsoft Office Suite, Outlook, reporting platforms, and business management systems.
• Degree in Hospitality Management, Business Administration, Foodservice Management, or a related field, or equivalent professional experience.
• Experience leading corporate dining and catering programs within technology, financial services, professional services, or other corporate environments.
• Experience overseeing multiple service channels, including cafés, executive dining, conference services, and catering operations.
• Knowledge of foodservice financial management, purchasing, contract compliance, and workforce planning.
• Understanding of current workplace hospitality, wellness, sustainability, and dining trends.
• Experience supporting executive‑level stakeholders and high‑profile client environments.

Wolfgang Puck Catering is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf

Req ID:1580633