General Manager

Davidson Hospitality Group; San Francisco (CA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc Service

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hotel Zephyr - Fisherman’s Wharf in San Francisco is seeking a General Manager to lead this vibrant lifestyle destination. You will steer all hotel operations, drive revenue, and shape the guest experience, leading a high-performing team with a strong focus on service excellence.

The role requires 3+ years in GM positions for full-service or lifestyle hotels and a proven track record of financial performance, guest satisfaction, and collaborative leadership.

Qualifications

• Bachelor's degree preferred.
• 3+ years of experience as a General Manager leading a full-service hotel or lifestyle hotel.
• Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.
• Strong financial acumen with experience managing budgets, forecasting, labor, and expense controls.
• Exceptional leadership, communication, and relationship-building skills with the ability to collaborate effectively with associates, Davidson leadership, ownership, and community partners.
• Strategic thinker with the ability to identify opportunities, solve complex challenges, and execute innovative business initiatives.
• Proven ability to lead high-performing teams in a fast-paced, guest-centric environment.
• Passion for creating memorable guest experiences while fostering an engaging, inclusive workplace culture.

Responsibilities

• Provide strategic leadership for all aspects of hotel operations, including Rooms, Sales & Marketing, Finance, Human Resources, and Engineering.
• Develop and execute business strategies that maximize revenue, profitability, market share, and overall hotel performance.
• Foster a culture of outstanding guest service, associate engagement, and operational excellence.
• Lead, coach, and develop department leaders while promoting collaboration, accountability, and professional growth.
• Ensure exceptional service standards and maintain the unique lifestyle experience that defines Hotel Zephyr.
• Build strong partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners.
• Monitor market trends, competitive activity, and guest feedback to identify opportunities for innovation and continuous improvement.
• Oversee budgeting, forecasting, revenue management, capital planning, and financial performance to achieve ownership objectives.
• Champion safety, quality assurance, and brand standards while creating memorable experiences for guests and associates alike.

Skills

Leadership

Communication

Relationship-building

Strategic thinking

Guest-centric

Collaboration

Education

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Job description

Property Description

Join the team at Hotel Zephyr - Fisherman's Wharf, located in the heart of San Francisco's iconic waterfront! As a unique and vibrant hotel, we are seeking enthusiastic and motivated individuals to be part of our team. With our innovative and playful nautical-themed decor, Hotel Zephyr offers an exciting and dynamic work environment. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With Fisherman's Wharf as our backyard, you will have access to the city's top attractions and a bustling, energetic atmosphere. Join us and be part of a team that values teamwork, creativity, and a commitment to excellence in hospitality.

Overview

Ready to lead one of San Francisco's most iconic waterfront hotels? Hotel Zephyr is seeking an innovative, energetic, and guest-focused General Manager to oversee this vibrant lifestyle destination at Fisherman's Wharf. This is an exciting opportunity for a proven hospitality leader to inspire a high-performing team, deliver exceptional guest experiences, drive financial success, and continue building on the hotel's unique personality and market presence. If you thrive in a dynamic environment where creativity, culture, and operational excellence come together, we invite you to join our team.

Key Responsibilities

• Provide strategic leadership for all aspects of hotel operations, including Rooms, Sales & Marketing, Finance, Human Resources, and Engineering.


• Develop and execute business strategies that maximize revenue, profitability, market share, and overall hotel performance.


• Foster a culture of outstanding guest service, associate engagement, and operational excellence.


• Lead, coach, and develop department leaders while promoting collaboration, accountability, and professional growth.


• Ensure exceptional service standards and maintain the unique lifestyle experience that defines Hotel Zephyr.


• Build strong partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners.


• Monitor market trends, competitive activity, and guest feedback to identify opportunities for innovation and continuous improvement.


• Oversee budgeting, forecasting, revenue management, capital planning, and financial performance to achieve ownership objectives.


• Champion safety, quality assurance, and brand standards while creating memorable experiences for guests and associates alike.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.


• 3+ years of experience as a General Manager leading a full-service hotel or lifestyle hotel


• Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.


• Strong financial acumen with experience managing budgets, forecasting, labor, and expense controls.


• Exceptional leadership, communication, and relationship-building skills with the ability to collaborate effectively with associates, Davidson leadership, ownership, and community partners.


• Strategic thinker with the ability to identify opportunities, solve complex challenges, and execute innovative business initiatives.


• Proven ability to lead high-performing teams in a fast-paced, guest-centric environment.


• Passion for creating memorable guest experiences while fostering an engaging, inclusive workplace culture.

Benefits

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 180,000.00 - USD 220,000.00 /Yr.