General Manager

Ontario Trillium Foundation; Salem (NH); On-site; USD 87,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Paid time off

Bonus eligibility

Leadership opportunity

Career growth opportunities

Job summary

Game On in Salem, NH is seeking a General Manager to serve as the Head Coach of our high-energy sports bar. You’ll lead a passionate team, own the guest experience on game days, and drive sales while controlling costs in a fast-paced environment.

As a visible floor leader, you’ll recruit and develop talent, deliver unforgettable hospitality, and ensure flawless operations from inventory to safety. If you live for sports, thrive under pressure, and can build championship teams, Game On wants you

Qualifications

• 5+ years of restaurant management experience.
• 2+ years as a General Manager or Assistant General Manager.
• High-volume restaurant or sports bar experience.
• Strong P&L management experience.
• Experience with scheduling, inventory, labor management, and financial reporting.
• ServSafe Food Manager Certification (or ability to obtain).
• TIPS or alcohol certification (where required).

Responsibilities

• Lead the Team: Recruit, hire, train, coach, and develop a management and hourly team; create a culture of hospitality and accountability.
• Own the Guest Experience: Ensure genuine, memorable hospitality; create a game-day atmosphere; interact with guests and resolve concerns.
• Drive the Business: Manage sales, labor, food/beverage costs; analyze financials; drive local marketing and events; maximize revenue during major sporting events.
• Operations Excellence: Ensure food safety, sanitation, equipment maintenance, inventory and purchasing; create efficient schedules and smooth shifts.

Skills

High-volume leadership

Team leadership

Guest experience

Sports enthusiasm

Job description

General Manager - GameOnSports Bar

Are You the Ultimate Sports Fan?

At Game On, sportsaren'tjust on the TVs- they'repart of our DNA.We'relooking for a General Manager who knows the difference between Opening Day and Game 7, understands why March Madness matters, and gets excited about a packed house before kickoff.

Ifyou'rea passionate leader who thrives in a fast-paced, high-energy environment, loves building great teams, and is obsessed with delivering unforgettable guest experiences, we want to meet you.

Position Summary

The General Manager is theHead Coach of Game On. Youare responsible forevery aspect of the restaurant's success—from creating an electric atmosphere on game days to building a winning team, driving sales, controlling costs, and ensuring every guest leaves wanting to come back for the next big game.

This is a hands-on leadership position.You'llbe visible on the floor, coaching your team, engaging with guests, solving problems, and leading by example.

What You'll Do

Lead the Team

• Recruit, hire, train, coach, and develop an exceptional management and hourly team.
• Create a culture built on hospitality, accountability, teamwork, and fun.
• Conduct daily pre-shift meetings that energize andpreparethe team.
• Hold managers and staff accountable to performance standards.
• Build future leaders through coaching and development.

Own the Guest Experience

• Ensure every guest receives genuine, memorable hospitality.
• Create an exciting game-day atmosphere before, during, and after every event.
• Personally interact with guests and build relationships with regulars.
• Resolve guest concernsimmediatelyand professionally.
• Maintain exceptional food, beverage, cleanliness, and service standards.

Drive the Business

• Manage sales, labor, food cost, beverage cost, and profitability.
• Analyze financial reports and create action plans.
• Increase sales through local marketing, community involvement, andspecial events.
• Maximize revenue during major sporting events.
• Execute promotions flawlessly.

Operations Excellence

• Ensure food safety, sanitation, and alcohol compliance.
• Maintain all restaurant equipment and facilities.
• Manage inventory andpurchasing.
• Create efficient schedules that balance service and labor goals.
• Ensure every shift runs smoothly and efficiently.

What We're Looking For

You Must:

• Be a genuine sports fanatic who follows professional and college sports.
• Love the excitement of game days and major sporting events.
• Have experience leading high-volume restaurants, sports bars, or hospitality operations.
• Be an energetic, visible leader who leads from the floor—not the office.
• Thrive under pressure and make smart decisions quickly.
• Have outstanding communication and leadership skills.
• Be passionate about developing people.

Preferred Qualifications:

• 5+ years of restaurant management experience.
• 2+ years as a General Manager or Assistant General Manager.
• High-volume restaurant or sports bar experience.
• Strong P&L management experience.
• Experience with scheduling, inventory, labor management, and financial reporting.
• ServSafeFood Manager Certification (or ability to obtain).
• TIPS or alcohol certification (whererequired).

The Winning Playbook

Our General Manager is expected to:

• Know the sports calendar and capitalize on every major event.
• Create an atmosphere guestscan'twait to be part of.
• Build a team that loves coming to work.
• Deliver exceptional hospitality every shift.
• Protect profitability while never sacrificing the guest experience.
• Be present, approachable, and engaged with both guests and staff.

Compensation & Benefits

• Competitive salary range:$87,000-$100,000 annually, based on experience and qualifications.
• Health insurance benefits.
• Dental insurance benefits.
• 401(k) retirement plan available after one year of employment.
• Paid time off and company benefits.
• Bonus eligibility
• Opportunity to lead a high-energy concept within a growing hospitality group.
• Career growth opportunities within the organization.

Physical Requirements

• Ability to be active in a high-volume restaurant environment.
• Ability to stand and walk during service periods.
• Ability tolift upto 50 pounds.
• Work nights, weekends, holidays, and major sporting events.
• Thrive in a loud, energetic, high-volume environment.

What Success Looks Like

• Highly engaged team with low turnover.
• Consistently outstanding guest satisfaction scores.
• Strong financial performance and cost control.
• Spotless, organized restaurant.
• Packed dining room during every major sporting event.
• A reputation as Boston's best place to watch the game.

We'renot looking for someone who simply manages a restaurant.

We'relooking for someone who treats every shift like Game 7, every guest like a season ticket holder, and every team member like a future MVP.

If you live for sports, love hospitality, and know how to build championship teams, Game On is ready for its next Head Coach.