General Manager

Hub Group; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Hub Group in Sacramento is seeking an experienced operations leader to plan, direct, and manage warehouse functions and teams. You will drive continuous improvement, oversee staffing, budgeting, safety, and customer relationships to deliver reliable logistics service.

The role emphasizes cost control, KPI tracking, and collaboration on capital projects while guiding a culture of operational excellence.

Qualifications

• Bachelor's degree from a four-year college or university or equivalent experience.
• Operational background with a continuous improvement track record.

Responsibilities

• Provide leadership to achieve value, mission and vision of Hub Group.
• Manage revenue and operational profit targets and budget adherence.
• Oversee hiring, training, discipline and staffing for warehouse operations.
• Drive process improvements and cost-saving initiatives.
• Publish and analyze KPIs for internal and external stakeholders.
• Lead Quarterly Business Reviews with customers and maintain customer relationships.
• Develop safety policies and ensure compliance across operations.
• Collaborate on capital expenditures and equipment maintenance.

Skills

Leadership

Continuous improvement

Budgeting

Employee relations

Recruiting/Training

Safety culture

Data analysis

Communication

Education

Bachelor's degree

Job description

Full job description Plans, directs, and manages the operational functions.

Essential Functions

• Provides leadership to achieve the value, mission and vision statement of Hub Group.
• Is responsible for revenue and operational profit target achievement.
• Provides proactive employee relations management, including
  • Employee retention
  • Employee satisfaction
  • Promotion of company culture
  • Process improvement
• Oversees warehouse staffing, including
  • Hiring
  • Termination
  • Discipline
  • Training
• Identifies opportunities for business improvement and develops/implements plans to ensure continuous improvement.
• Manages the process of tracking and publishing all Key Performance Measures both internally and externally.
• Ensures that employee individual performance metrics are tracked and utilized to manage labor spend as well as evaluate employee performance.
• Manages Quarterly Business Review process with customers including the preparation and presentation of necessary information.
• Oversees facility maintenance.
• Develops and maintains strong relationships with customers. Ensures organization is focused on legendary customer service development (Values/Mission/Vision).
• Participates in all budgeting activities. Monitors budget performance on a monthly basis. Takes proactive steps to ensure budget compliance.
• Supports proactive maintenance of all equipment – ensuring efficient maintenance spending.
• Recommends capital expenditures to ensure efficient ongoing operations.
• Is responsible for implementing and fostering safety culture. Develops/implements safe work policies and procedures.
• Suggests improved efficiency through the understanding and use of advanced systems / automation.
• Participates in formulating and administering company policies and procedures.
• Any other duties and responsibilities as assigned.

Minimum Qualifications

• Bachelor's degree (B. A.) from four-year College or University; or 5-10 years related experience and/or training; or equivalent combination of education and experience.
• An operational background with a continuous improvement track record is required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.