General Manager

Papa Johns; Rockford (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John's is seeking an Operations Leader to oversee all restaurant operations, ensuring execution of standards and delivering a great customer experience. This role collaborates with the General Manager and reports to leadership, guiding shifts, staffing, and daily performance.

You’ll coordinate with shift leaders, manage workflow during peak hours, and support ongoing improvement in efficiency, quality, and safety. Papa John’s is an Equal Opportunity Employer and participates in E-Verify.

Job description

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today.

This position oversees all operational aspects of a Papa John’s restaurant, including execution of all operations.

Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. Papa John's is an affirmative action and Equal Opportunity Employer.

For more information please view the following PDFs: E-Verify Poster (English), Right to Work Poster (English), E-Verify Poster (Spanish), Right to Work Poster (Spanish).