General Manager

Arby's, Inc.; Rockford (IL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Paid Time Off

401(k) Plan

Flexible schedule

Free meal benefits

Job summary

A popular fast-food chain in Rockford, IL is seeking a dynamic leader to join their restaurant team. This position involves inspiring and supporting team members, managing schedules, overseeing inventory, and ensuring a clean and safe environment for both staff and customers. The ideal candidate has 3-5 years of relevant experience in restaurant management, strong interpersonal skills, and a commitment to customer satisfaction. Competitive benefits offered including health insurance, paid time off, and 401(k) plan.

Qualifications

• Strong interpersonal and leadership skills for team development.
• Ability to handle customer issues calmly and efficiently.
• Experience with maintaining cleanliness and safety in a restaurant.

Responsibilities

• Inspire the team to provide excellent customer service.
• Manage weekly schedules to ensure adequate restaurant capacity.
• Oversee product ordering and inventory management.
• Ensure adherence to maintenance and food safety guidelines.
• Foster a positive working environment for employees and customers.
• Execute marketing plans to build repeat visits.
• Review profit and loss statements regularly with the District Manager.

Skills

People-oriented relationship skills

Ability to lift 50lbs

Drive and determination

Punctuality

Flexibility in work hours

Education

3-5 years experience leading a team in a restaurant

Job description

$50,000 to $52,000 a year

Employer: DRM Arby's

Why should you join the DReaM Team?

• To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
• As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum.
• Additional benefits to you can include free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits!
• Health/Dental/Vision/Life Insurance*
• Long Term Disability*
• Short Term Disability*
• Paid Time Off*
• Bonus Opportunities*
• Years of Service Program
• 401(k) Plan*
• Employee Referral Bonus Opportunities!*

What will you be doing in the restaurant?

• Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM’s in making a difference in our communities.Examples including but not limited to:
• Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience.
• Maintain an inviting and positive family culture for employees and customers by using necessary coaching, disciplinary measures, and hiring the right fit applicants.
• Supply sufficient levels of product to maintain customer satisfaction by overseeing and participating in routine ordering and inventory practices.
• Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
• Be adaptable to a variety of situations to support your team’s abilities and knowledge to handle their roles in meeting customer needs.
• Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
• Ensure all marketing plans are executed on time and accurately to build repeat customer visits.
• Review profit and loss statements and progress toward goals with the District Manager each period. Take action to solve problems as necessary.
• Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
• Have FUN!

What does it take to join the fun & inspiring DReaM Team? (a.k.a. Requirements)

• The desire to grow and succeed in your personal & professional development. Ex: Display strong,excellent, and effective people oriented relationship skills
• Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
• Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
• Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education.
• Adequate driving record to include valid driver’s license & insurance.
• Ability to work flexible hours and work independently as well with a variety of personalities.
• Background check completed satisfactorily & be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

DRM IS EOE

*Based on eligibility