General Manager

JCPenney; Pittsburgh (Allegheny County); On-site; USD 64,000 - 91,000; Full time

Benefits offered by this job

Bonus eligibility

Medical/dental/vision

401(k) with company match

Paid vacation/holidays

Associate discount

Job summary

Catalyst Brands is seeking a General Manager to lead store strategy and engage the team, manage merchandise, and drive profitable sales growth for its JCPenney portfolio.

You will train and develop associates, execute sales-building programs, and ensure operational excellence across the store.

Pay range USD 63,700.00 - USD 91,000.00 per year, with a comprehensive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match.

Qualifications

• Experience leading store teams in a retail environment.
• Strong analytical ability to assess sales and expenses.
• Ability to coach and develop associates.
• Ability to execute store strategy and programs.

Responsibilities

• Model, coach, and hold team accountable for outstanding customer service.
• Engage with associates and customers to enhance interactions.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics.
• Participate in peer group discussions to address business trends.
• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps.
• Enhance leaders' execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.

Skills

Leadership

Customer service

Sales analysis

Coaching

Communication

Job description

Overview

General Manager

Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Primary Responsibilities

Customer Service

• Models, coaches, and holds team accountable for outstanding customer service.
• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.

Sales

• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics.
• Participate in peer group discussions to address business trends.

Team Development

• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps.
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.

Specialty Businesses

• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.

Performance Standards

• Support shrink and safety initiatives.
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

What You Get

Eligible for bonus under the Management Incentive Plan.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.

• All associates are eligible for an associate discount on merchandise at all Catalyst Brands.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com.

About Catalyst Brands

Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.

Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.

For more information, visit catalystbrands.com

Pay Range

USD $63,700.00 - USD $91,000.00 /Yr.