General Manager

Huddle House; Pembroke (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Huddle House is seeking a General Manager responsible for running a profitable restaurant and ensuring quality of service and customer satisfaction. The role includes coaching, mentoring, and caring for the team to create a positive work environment and dining experience.

The General Manager will lead by example, oversee budgets, and drive local community engagement to grow sales while maintaining brand standards and operational excellence.

Qualifications

• High School Diploma or GED required.
• Strong communication with hourly staff.
• Ability to cover all shifts during operation.
• Previous restaurant experience required.
• ServSafe Certification within 3 months of acceptance.

Responsibilities

• Meet or exceed budgets focusing on cost of goods sold and EBITDA.
• Manage daily paperwork at unit level (sales reports, red book, inventories).
• Maintain highest standards of cleanliness and sanitation.
• Complete monthly unit inspections using the red book form.
• Order all food and supplies daily to operate the unit.
• Hire and discipline staff members.
• Develop a staff member to assume duties when you are out.
• Hold monthly meetings with employees to communicate relevant info.
• Establish a visible community presence to drive business and sales.
• Enforce brand standards, policies, and procedures.
• Ensure all HR paperwork and payroll data are completed correctly.

Skills

Communication

Shift coverage

Restaurant experience

Education

High School Diploma or GED

ServSafe Certification

Job description

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart

At Huddle House, we believe it's \"YOUR HOUSE. YOUR KITCHEN.\" Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: \"Get comfortable...this is YOUR HOUSE and YOUR KITCHEN\".

JOB SUMMARY

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets quality of service and customer satisfaction. The incumbent will be responsible for creating a positive work environment and dining experience for our guests. This person will be expected to coach, mentor, and care for your people.

RESPONSIBILITIES

• Meet or exceed budgets while focusing cost of goods sold and EBITDA
• Manage all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
• Maintain the highest standards of cleanliness and sanitation in your unit at all times
• Complete monthly inspection of unit using the Unit Inspection form in the red book
• Order all food and supplies needed to operate the unit on a daily basis
• Hire and discipline staff members
• Select and develop a staff member to assume all your duties when you are out of the unit
• Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit
• Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
• Enforce all brands standards, company policies and procedures
• Ensure that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
• Notify the District Manager or Vice President of Operations of any hurdles to your success

QUALIFICATIONS

• High School Diploma or completion of a GED
• Ability to communicate effectively with all hourly associates
• Ability to cover all shifts during the normal operation of the unit
• Previous restaurant experience required
• Current ServSafe Certification (required within 3 months of acceptance)

OUR VALUES

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it's \"YOUR HOUSE. YOUR KITCHEN.\" Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: \"Get comfortable...this is YOUR HOUSE and YOUR KITCHEN\".

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:
Bringing Friends and Families Together over Delicious Food Served from the Heart.
At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.