General Manager

Marco's Pizza; Orlando (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Marco's Pizza in Orlando is seeking a dynamic General Manager to oversee daily restaurant operations, lead a diverse team, and ensure fast, friendly service in a high-volume environment.

The GM will supervise staff, manage scheduling and training, monitor food safety, oversee cash handling and inventory, and drive sales through marketing initiatives, while maintaining outstanding customer service and a clean, compliant facility.

Qualifications

• Proven supervisory experience in quick-service or fast-food.
• Knowledge of food preparation techniques and kitchen operations.
• Experience with cash handling and financial management.
• Hospitality or food service management background preferred.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Supervise daily operations in the restaurant.
• Hire, train, and schedule staff.
• Oversee food preparation and quality standards.
• Manage cash deposits and financial reporting.
• Maintain inventory and order supplies.
• Foster teamwork and high morale.
• Implement marketing strategies to drive sales.
• Respond to customer inquiries and complaints promptly.
• Ensure health and safety compliance.

Skills

Supervisory experience

Cash handling

Leadership

Education

Hospitality or business management background

Tools

Cash handling procedures

Financial management

Job description

Full job description:

Job Overview:

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our fast-paced, quick service restaurant. The ideal candidate will have a strong background in food service management and hospitality, with a passion for delivering exceptional customer service. As the General Manager, you will be responsible for leading a team, ensuring efficient food preparation, and maintaining high standards of quality and cleanliness.

Duties:

• Supervise daily operations to ensure the smooth functioning of the restaurant.
• Manage staff performance, including hiring, training, and scheduling employees.
• Oversee food preparation processes to guarantee quality and safety standards are met.
• Handle cash management procedures, including daily deposits and financial reporting.
• Maintain inventory levels and order supplies as needed to ensure operational efficiency.
• Foster a positive work environment that encourages teamwork and high morale among staff.
• Implement marketing strategies to drive sales and enhance customer satisfaction.
• Address customer inquiries and complaints promptly to maintain a high level of service.
• Ensure compliance with health and safety regulations within the kitchen and dining areas.

Qualifications:

• Proven experience in a supervisory role within the quick-service fast-food restaurant industry.
• Strong knowledge of food preparation techniques and kitchen operations.
• Experience with cash handling procedures and financial management.
• Background in hospitality management or food service management is preferred.
• Excellent leadership skills with the ability to motivate and develop team members.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

Above is a good starting place, but we expect you to learn our systems quicky within a few short weeks dependent on your abilities exhibited. We do not expect you to come in and start without a very good training regime. That is what we will give the lucky candidate.

Growth to Franchisee and Business owner is also within your grasp, with the help and assistance of the Franchisee and team. Come listen to the opportunities within the American dream.