General Manager

ACG BBQ, LLC; Northumberland (NH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Monthly Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401K - W/ 4% Matching

Manager Meals

Vacation Benefit – We’ll give you $2,5

Job summary

ACGBBQ, LLC., a licensed Sonny’s BBQ franchisee, is seeking a Restaurant Manager to lead daily operations and deliver the one‑of‑a‑kind guest experience our brand is known for.

You will hire, train and develop team members, ensure a safe, engaging atmosphere, and drive performance with clear benchmarks. A 50‑hour workweek and a comprehensive benefits package are included.

Qualifications

• Two years restaurant management experience.
• Ability to speak/read English.
• Excellent interpersonal skills.
• Strong time management skills.
• Proficient in using computers, including Microsoft Office.

Responsibilities

• Hire, train and develop, schedule and evaluate hourly team members.
• Ensure a safe, professional, and engaging atmosphere.
• Be the go-to resource for hourly team members and address needs daily.
• Provide clear benchmarks and expectations to assistants and staff for smooth shifts.
• Oversee performance of assistants and hourly staff through follow-up.
• Respond to immediate store needs.
• Ensure exceptional guest service and a memorable experience.
• Execute store policies, procedures, and programs.
• Report information to Area Director with plans and goals.
• Perform other duties as assigned.
• Maintain a 50-hour workweek with additional hours during peak seasons.

Skills

English proficiency

Restaurant management experience

Interpersonal skills

Time management

Microsoft Office

Tools

POS systems

Job description

Description

Are you looking for a great place to work and build a long-lasting management career?

You’ve found the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we believe our people—especially our managers—are the key to our success!

Managers receive the following benefits:

• Monthly Bonuses
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K - W/ 4% Matching
• Manager Meals
• Vacation Benefit – We’ll give you $2,500 a year to take your dream vacation! (Must be in management for one year.)

Essential Duties

Our managers are tasked with running the Operations to ensure that our guests get that one of a kind experience that they have come to know and expect at each and every Sonny’s location. More specifically managers:

• Assist in the process to hire, train and develop, schedule, and evaluate hourly team members in his/her store.
• Ensure that our restaurants have safe, professional, and engaging atmosphere.
• Are the go-to resource for all hourly team members; they go out of their way to address the individual needs and concerns of our team members every day!
• Provide clear benchmarks and expectations to assistant managers and hourly team members so that each shift runs smoothly.
• Oversee and ensure all assistant managers and hourly team members’ performance is meeting company expectations through constant follow-up and communication.
• Respond to immediate store needs
• Ensure every guest receives exceptional service and a memorable experience.
• Execute all operations policies, procedures, and programs within the store (and ensure they are followed by others to keep Sonny’s a great place to work!)
• Report information to Area Director through plans of action, AOR’s, goals, etc.
• Performs other duties as assigned.
• Must have the flexibility to work a 50-hour workweek, with the understanding that during peak seasons or business needs, additional hours may be required.

Required Skills and Experience

• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restaurant employees.
• At least two years restaurant management experience
• Excellent interpersonal skills.
• Strong time management skills.
• Solid reading, writing, and mathematical skills
• Proficient in using computers to include use of the Microsoft Office programs.

Physical Demands and Work Environment (so you know what you are getting into)

• Managers regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds