General Manager

Hospitality America; North Charleston (SC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary & bonus

Top training & growth opportunities

Medical, Dental & Vision coverage

Paid holidays & vacation

401k retirement plan

Job summary

The Element North Charleston Hotel, managed by Hospitality America, is seeking a charismatic General Manager to lead a newly opened property and drive sales, service excellence, and profitability. You will shape a guest-centric team with an entrepreneurial mindset in a fast-paced environment.

Ideal candidates bring proven hotel management experience, strong leadership, strategic thinking, and a passion for delivering outstanding guest experiences.

Qualifications

• Proven experience managing a hotel or significant hospitality operation.
• Strong leadership and motivational abilities to develop a high-performing team.
• Excellent communication and stakeholder management.
• Knowledge of industry trends and technologies.

Responsibilities

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
• Engage in the local community to increase brand awareness and drive revenue.
• Foster partnerships with local businesses to enhance guest experiences and profitability.
• Maintain high operational standards across departments (housekeeping, front desk, F&B, facilities).
• Implement strategies to improve revenue, control costs, and efficiency.
• Continuously evaluate processes to boost guest satisfaction and profitability.

Skills

Leadership

Sales & Revenue Growth

Strategic Planning

Communication & Interpersonal Skills

Education

Bachelor's degree in Hospitality Management

Job description

Join our team at The Element North Charleston Hotel as we seek a charismatic and strategic General Manager to steer our hotel to new heights. We are on the lookout for an individual with a keen entrepreneurial spirit, exceptional leadership skills, and a knack for sales to shape a team dedicated to delivering extraordinary customer experiences. This is your chance to lead a newly opened property while elevating your career.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. Join us and develop a team of your own, inspired to be their best.

What You’ll Do

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Oversee day-to-day hotel operations to ensure seamless guest services and efficient workflows.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Foster partnerships with local businesses to enhance guest experiences and drive revenue.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Continuously evaluate and improve operational processes to enhance guest satisfaction and profitability.

Education And Experience

• Proven experience managing select service or full-service hotels.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast-paced environment.

WHY The Element North Charleston Hotel

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

Travel

Less than 5%.

Affirmative Action/Eeo Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.