General Manager

Hospitality America; North Charleston (SC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary bonus

Fun work environment

Medical, Dental, and Vision coverage

Paid holidays and vacation time

401k retirement plan

Job summary

The Element North Charleston Hotel, part of Hospitality America, seeks a charismatic General Manager to lead a newly opened property. You will steer day-to-day operations, motivate a diverse team, and drive guest experiences while building partnerships and revenue opportunities.

Ideal candidates bring hospitality leadership, strategic thinking, and a passion for excellence in guest service in a dynamic market.

Qualifications

• Proven experience managing select service or full-service hotels.
• Strong leadership and the ability to inspire and motivate teams.
• Excellent organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A passion for hospitality and guest experiences.
• Knowledge of industry trends and emerging technologies.
• Flexible to work in a dynamic, fast-paced environment.

Responsibilities

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Oversee day-to-day hotel operations and ensure seamless guest services.
• Engage with the local community to raise brand awareness and partnerships.
• Foster partnerships with local businesses to drive revenue.
• Maintain high standards across housekeeping, front desk, F&B, and facilities.
• Implement strategies to enhance revenue, control costs, and efficiency.
• Continuously evaluate processes to improve guest satisfaction and profitability.

Skills

Leadership

Guest service

Organizational skills

Communication

Hospitality knowledge

Industry trends

Adaptability

Job description

Join our team at The Element North Charleston Hotel as we seek a charismatic and strategic General Manager to steer our hotel to new heights. We are on the lookout for an individual with a keen entrepreneurial spirit, exceptional leadership skills, and a knack for sales to shape a team dedicated to delivering extraordinary customer experiences. This is your chance to lead a newly opened property while elevating your career.

About Us

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

What You’ll Do

• Inspire and motivate a diverse team to deliver exceptional guest experiences.
• Oversee day‑to‑day hotel operations to ensure seamless guest services and efficient workflows.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Foster partnerships with local businesses to enhance guest experiences and drive revenue.
• Establish and maintain high operational standards in all areas, including housekeeping, front desk, food and beverage, and facilities management.
• Implement strategies to enhance revenue generation, cost control, and operational efficiency.
• Continuously evaluate and improve operational processes to enhance guest satisfaction and profitability.

Education And Experience

• Proven experience managing select service or full‑service hotels.
• Strong leadership skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
• Knowledge of industry trends, best practices, and emerging technologies.
• Flexibility to work in a dynamic and fast‑paced environment.

Why The Element North Charleston Hotel

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

Travel

Less than 5%.

Affirmative Action/Eeo Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.