General Manager

CEVA Logistics; New Castle (DE); On-site; USD 115,000 - 123,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Tuition reimbursement

Life insurance

Disability coverage

Job summary

CEVA Logistics is seeking a General Manager in New Castle, USA, to lead contracts and a large team, driving growth and operational excellence. The role emphasizes customer relations, profitability, and quality assurance across logistics services.

Requirements include a Bachelor’s in Logistics (3PL/Transportation) or equivalent, 10+ years in operations and business management, and strong English communication. This full-time contract role offers competitive pay and benefits.

Qualifications

• Requires High School Diploma or GED; Bachelor's in Logistics, 3PL or Transportation.
• Master's Degree preferred.
• At least 10 years' experience in operations and business management.

Responsibilities

• Ensure ongoing customer service and maintain customer relations on daily operations.
• Attain profit objectives and provide financial analysis for contracts.
• Drive organic growth and develop additional opportunities with existing customers.
• Ensure safety, quality, and cost-control programs.
• Lead and foster problem solving and professional relationships with customers.

Skills

English fluency

Communication

Presentation

Interpersonal skills

Education

Bachelor's in Logistics

Master's degree

Tools

Microsoft Office

Job description

life insurance, paid time off, paid holidays, tuition reimbursement, 401(k)

Oct 26, 2026

Job Description

Job Title: General Manager

Req ID: 593043

Posting Start Date: 16/10/2026

Job Details

Location: New Castle, USA

Company: CEVA Logistics

Contract: Contract Logistics, Employee - Casual, Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It'sa journey on which you rise.

GENERAL MANAGER

Pay: $115,000 -$ 123,000

YOUR ROLE

The General Manager is responsible for leading the contract(s) and all employees in the growth and development ofadditional business opportunities with existing customers. Ensure ongoing customer service and maintain customerrelations by focusing on the contract's daily operations based on the needs of the customer.

WHAT ARE YOU GOING TO DO?

• Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customer's needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.
• Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customers.
• Responsible for the organic growth and development of additional business opportunities with existing customers.
• Ensure safety, maintain quality, establish and monitor cost control programs.
• Lead and foster creative problem solving, develop positive and professional relationships with customers and within contracts.
• Work with government departments, social groups, etc.
• Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs.
• Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
• Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Using Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

WHAT ARE WE LOOKING FOR?

• High School Diploma or GED; Bachelor's Degree in Logistics, 3PL or Transportation is required.
• Master's Degree is preferred.
• At least 10 years' experience and expertise in operations and business management is required.

Skills

• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Exceptional written and oral communication skills include the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments:
• Proficiency in Microsoft Office, internet, web-based and job specific software applications.

Characteristics

• General management skills around revenue, budgets, EBITA, people skills, customer service skills, fixing operational problems.
• Experience leading large number facilities, geographically dispersed working through people, retaining and growing business.
• Excellent planning, time management, collaboration, decision making, and organization skills.
• Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.
• Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-KS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.