General Manager

P3 Services; Mint Hill (NC); Presencial; USD 90 000 - 140 000; Tempo integral

Resumo da oferta

P3 Services in Mint Hill, NC is seeking an experienced General Manager to lead our operations, sales, and service delivery. This leader will own budgets, strategic plans, and customer satisfaction across the center, driving growth and profitability.

The role requires 5+ years of senior leadership in service industries, strong financial acumen, and a proven ability to train and develop high-performing teams while maintaining safety and quality standards.

Qualificações

• 5+ years leading teams in service markets.
• 5+ years managing fast-paced service organizations with growth.
• Bachelor’s degree preferred, or equivalent combination of education and experience.
• Knowledge of plumbing, HVAC, and turnkey project operations preferred.
• Strong communication, leadership, and interpersonal skills.
• Financial acumen, analytical skills, and attention to detail.
• Proficiency with computers, reporting, and business correspondence.

Responsabilidades

• Oversee full center operations, sales, and support.
• Develop budgets, plans, and marketing initiatives.
• Drive programs and revenue streams to exceed goals.
• Recruit, train, and evaluate a high-performing team.
• Maintain culture of accountability and customer service.
• Monitor data, identify trends, and take corrective actions.
• Ensure safety compliance and health initiatives.
• Prepare forecasts, budgets, and reports.
• Travel locally and overnight as needed.

Conhecimentos

Leadership

Communication

Budgeting

Financial analysis

Team development

Operations management

Strategic planning

Formação académica

Bachelor’s degree

Descrição da oferta de emprego

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General Manager

Full Time Overhead Mint Hill, NC, US

Overview

We are seeking an experienced General Manager to lead our operations. This role oversees all aspects of the business, including sales, service, operations, team development, and customer satisfaction.

Key Responsibilities

• Full operational, sales, and support responsibility for the center.
• Develop, implement, and execute budgets, strategic plans, and marketing initiatives.
• Drive new programs, revenue streams, and strategies to exceed sales and profitability goals.
• Recruit, train, and develop a high-performing team; conduct performance evaluations.
• Build a culture of accountability, collaboration, and exceptional customer service.
• Monitor data, identify trends, and implement corrective actions.
• Maintain knowledge of competitors and share best practices across the organization.
• Ensure compliance with safety policies and lead health and safety initiatives.
• Prepare forecasts, budgets, and operational reports; ensure timely completion of tasks.
• Some local and overnight travel; flexibility to work outside normal hours as needed.

Qualifications

• 5+ years leading teams in B2C/B2B service markets.
• 5+ years managing fast-paced service organizations with a proven track record of growth.
• Bachelor’s degree preferred, or equivalent combination of education and experience.
• Knowledge of plumbing, HVAC, and turnkey project operations preferred.
• Strong communication, leadership, and interpersonal skills.
• Financial acumen, analytical skills, and attention to detail.
• Proficiency with computers, reporting, and business correspondence.

Certifications & Licenses

• Valid driver’s license required.
• Plumbing or trade-specific license preferred.

Physical & Work Environment

• Frequent standing, walking, and talking; occasional lifting up to 50 lbs.
• Work may include climbing, stooping, and operating in extreme temperatures or hazardous conditions.
• Frequent visits to job sites with exposure to outdoor elements, chemicals, and machinery.
• Flexibility to work overtime and weekends as required.