General Manager

Ontario Trillium Foundation; Midland Park (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Buffalo Wild Wings is seeking a General Manager to lead restaurant operations and drive guest satisfaction. You will oversee daily activities on a shift-by-shift basis and act as the quarterback of the management team, directing Front of House and Heart of House staff to ensure smooth operations.

In this role, you will foster a high-energy, guest-focused environment that delivers the ultimate sports-fan experience.

Qualifications

• Front-of-house and back-of-house coordination experience preferred.
• Proven ability to lead a diverse restaurant team.

Responsibilities

• Oversee daily restaurant operations on a shift-by-shift basis.
• Serve as quarterback of the restaurant management team to ensure smooth shifts.
• Provide direction to Front of House and Heart of House teams.
• Help deliver an engaging social experience for sports fans.

Skills

Operations management

Team leadership

Shift management

Customer service

Job description

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It’s fun. It's fast-paced. We're at the top of our game – and we want to keep it that way. So we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our peoplewho bring that experience to life.

GAME DAY

Our General Managers are on the front lines, operating our restaurants on a day to day basis. As a "GM", you'll be responsible for overseeing daily operations on a shift by shift basis. You'll be the quarterback of the restaurant management Team, making sure every shift operates smoothly. You will help to provide support and direction for the Front of House and Heart of House Teams. If that weren't cool enough, you'll also be helping the Team to provide the ultimate social experience for our sports fans.