General Manager

Buffalo Wild Wings, Inc.; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Monthly and quarterly bonuses

Comprehensive benefits program

Job summary

Buffalo Wild Wings, Inc. is seeking a Sports Bar General Manager in Memphis to lead store operations, drive profitability, and coach a multi-manager team to deliver exceptional guest experiences. You’ll manage budgets, ensure compliance, and energize the team to reach sales targets while fostering a fun, high-energy environment.

The role emphasizes leadership, staff development, and community involvement with bonus potential and a comprehensive benefits package.

Qualifications

• Candidates should have a strong leadership track record in fast-paced restaurant environments.
• Experience directing a management team and improving store performance metrics.
• Solid understanding of budgeting, labor, inventory and safety compliance.

Responsibilities

• Lead the store management team (AGM, Hospitality Manager, Service Manager, Bar Manager, Kitchen Manager) to achieve performance targets.
• Oversee all store operations, guest experience and community engagement.
• Manage budgets, analyze P&L, and drive profitability while ensuring health and safety standards.

Skills

Leadership

P&L management

Staff training

Budgeting

Communication

Education

High school diploma

Bachelor's degree

Tools

POS systems

MS Office

Job description

Full Job Description

SPORTS BAR GENERAL MANAGER

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

GAME DAY

Our sports bar General Manager is our head coach. You will be the leader in creating the ultimate experience for our sports fans. From local restaurant marketing to Profit and Loss statement results, you’ll be responsible for ensuring that your sports bar is at the top of its game. You will lead your sports bar Management Team (AGM, Hospitality Manager, Service Manager, Bar Manager and Kitchen Manager) through performance, engagement and training initiatives. If that weren’t cool enough, you will even have the opportunity to oversee all community connection and fundraising related activities.

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.

You know the plays to win the game. You can manage and direct work of others, champion change and analyze a Profit and Loss statement.

You have the education and experience. You’re a high school graduate or similar. Extra points if you bring a bachelor's degree, have 4-5 years of management experience and previous Restaurant General Manager experience.

You're Team focused. You have a passion for training and developing your Team.

BRAG FACTOR

You'll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar General Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our General Managers. Do you aspire to become a Training General Manager or a District Manager? Whatever your career goals are, we'll help get you there. Did we mention that you'll never miss a sporting event ever again?

Job Type: Full-time

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Company Introduction

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.