General Manager

Dauenhauer Plumbing; Louisville (KY); On-site; USD 90,000 - 160,000; Full time

Job summary

Dauenhauer Plumbing in Louisville, KY is seeking a General Manager to provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, mentor to personnel, and drive peak performance across service, installation, and sales.

This role focuses on developing strategic plans to boost productivity, improve processes, and grow profitability. You will foster a culture of accountability, ensure quality standards, and shape the organization’s future

Qualifications

• Minimum of 5 years management experience, ideally in multi-trade home services.
• Leadership and decision-making skills with service, install, and sales management.
• Excellent financial acumen; comfortable with forecasting and profit-driven decisions.
• Proven track record recruiting, developing, and retaining top talent across trades.
• Experience managing teams and revenue responsibility at scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills.
• Proactive, people-focused mindset aligned with accountability and excellence.

Responsibilities

• Lead overall operations, ensuring coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

Skills

Leadership

Budgeting

Forecasting

Talent development

Decision making

Communication

Accountability

Job description

As General Manager, you will provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, problem solver, and mentor to personnel, guiding both new and existing team members toward peak performance.

This role is responsible for overall company effectiveness and profitability, developing and executing strategic plans to optimize productivity, improve organizational processes, and implement innovative changes.

You will cultivate a highly motivational work environment, ensure adherence to company standards for excellence and quality, and play a central role in shaping the future of the organization. This is an opportunity to lead a team of talented professionals toward exceptional results while driving business growth and operational excellence.

What You Bring

• Minimum of 5 years of successful management experience, ideally in multi-trade home services.
• Strong leadership and decision-making skills; hands‑on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit-driven decision-making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi-trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organizational, and interpersonal skills with meticulous attention to detail.
• Proactive, people-focused mindset aligned with a culture of accountability and excellence.

Key Responsibilities

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit-driven decision-making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people-first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high-quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.