General Manager

Miguel's Jr. - Lake Elsinore; Lake Elsinore (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Great Compensation (DOE)

Paid Time Off (PTO) & PSL Paid Sick Le

Low-Cost Insurance plans

Company Paid Life Insurance

401(k) Plan with Company Match

One Year Anniversary Day

Free Employee shift meal

Job summary

Miguel’s Jr. Lake Elsinore is seeking a General Manager to lead the restaurant’s front and back of house operations with full P&L responsibility.

You will drive daily execution, ensure guest satisfaction, and build a strong leadership team across AGM, shift supervisors, and restaurant staff. The role requires a hands-on leader with solid financial acumen, exceptional operational standards, and a commitment to brand values and community engagement.

Qualifications

• Minimum 3 years of supervisory or management experience in QSR or similar restaurant operations.
• Proven ability to lead, coach, and develop teams across BOH and FOH.
• Strong operational, financial, and problem-solving skills.
• Proficiency in English; bilingual English/Spanish is a plus.

Responsibilities

• Drives daily execution across BOH and FOH to deliver quality food, speed, and service.
• Oversees all restaurant operations, ensuring adherence to company systems, procedures, and standards.
• Manages financial performance including sales, labor, food cost, inventory, and controllables to meet goals.
• Leads and develops AGM and Shift Supervisors; coaches team members.
• Ensures guest satisfaction and brand representation in the community.

Skills

Leadership

Operations management

Budgeting / P&L

Communication

Staff development

Training

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.

If you are ready to change your life for better come be a part of our team! Here at Miguel’s, you will find more than just a job. We are a familyand a team with goals and aspirations!

We offer an excellent compensation and benefits package to include:

• Great Compensation (DOE)
• Paid Time Off (PTO) & (PSL) Paid Sick Leave
• Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
• Company Paid Life Insurance
• 401(k) Plan with Awesome Company Match
• One Year Anniversary Day
• Free Employee shift meal

And much more!

General Manager Position Summary:

The General Manager is the Front and Back of the House leader with full business responsibility for a QSR restaurant. This role represents the brand within the community and is accountable for operational excellence, financial performance, guest satisfaction, and team development. The General Manager builds, leads, and develops a high-performing leadership team including the AGM, Shift Supervisors, and restaurant team members across BOH and FOH.

Essential Duties and Responsibilities

Operational Leadership

• Drives daily execution excellence across BOH and FOH operations to consistently deliver quality food, speed, and service.
• Oversees all restaurant operations, ensuring adherence to company systems,, procedures, and operational standards.
• Manages financial performance, including sales, labor, food cost, inventory, and controllables, to meet or exceed business scorecard goals.
• Manage third-party delivery services and ensure same quality of food and guest service Identifies operational opportunities and implements action plans to improve performance, efficiency, and profitability.

Training & Leadership Development

• Builds a strong leadership pipeline by training, coaching, and developing AGM and Shift Supervisors.
• Ensures all team members receive proper onboarding, role-specific training, and ongoing skill development.
• Manages all training requirements for team members through Ole Academy and other sources.
• Leads by example through hands-on coaching, performance feedback, and reinforcement of company vision and values and expectations.
• Regularly discusses performance and supports career development planning for leadership team members.

Service Standards & Compliance

• Champions exceptional guest service by setting clear expectations and leading guest recovery for restaurant-level concerns.
• Ensures compliance with all food safety, health department, Cal/OSHA, wage and hour, and employment regulations.
• Maintains a safe, secure, and healthy environment by enforcing sanitation standards, and safety procedures.
• Responsible to manage guest sentiments via in-person feedback and other reviewing sources, i.e. Yelp, Google, Tattle, etc.
• Ensures required certifications (e.g., Food Handler) and operational audits are completed accurately and on time.

Team Leadership & Scheduling

• Recruits, interviews, selects, and retains top talent through ongoing sourcing and engagement efforts.
• Creates effective schedules that align staffing levels with business needs while maintaining labor targets.
• Manages attendance, performance accountability, and corrective action in partnership with HR and Area Coach as needed.
• Fosters a positive, respectful, and inclusive work environment that promotes teamwork and retention.

Safety, Compliance & Facility Oversight

• Maintains a safe, secure, and healthy environment by enforcing sanitation, food safety, and workplace safety standards.
• Ensures compliance with all applicable laws and regulations, including health department, Cal/OSHA, wage and hour, and employment requirements.
• Conducts routine checks of BOH and FOH areas to identify safety, cleanliness, or facility concerns.
• Oversees facility condition, security systems, and the coordination of maintenance needs.

Collaboration & Communication

• Communicates daily with the Area Manager regarding performance, priorities, challenges, and action plans.
• Partners with support teams (HR, Training, Operations, Facilities) to ensure alignment and execution of company initiatives.
• Promotes open, clear, and consistent communication with team members to support engagement and operational success.
• Represents the brand professionally within the community and supports local marketing and community engagement efforts.
• Completes other duties assigned by the Area Coach.
• Obtains ServSafe Certification within 30 days of hire.

Requirements

• Minimum of 3 years of experience in a supervisory or management role within QSR, with full P&L responsibility.
• Proven ability to lead, coach, and motivate high-performing teams.
• Strong operational, financial, and problem-solving skills.
• Proficiency in verbal and written English communication; bilingual English/Spanish is a plus.
• Flexible availability, including nights, weekends, and holidays.
• Intermediate computer skills, including MS Office (Excel, Word, Outlook).
• High School Diploma or equivalent.

Key Competencies

• Guest-Centered Mindset
• Team Leadership & Coaching
• Communication & Coordination
• Problem Solving
• Reliability & Follow-Through
• Compliance & Safety Awareness

Job Details:

• Career Advancement/Career Plan:We promote heavily from within.