General Manager

Workstream; La Marque (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Flexible schedules

Career growth

Job summary

Wingstop in La Marque, TX seeks an experienced General Manager to lead daily store operations and to partner with the District Manager for exceptional guest experiences.

The role focuses on people development, coaching, scheduling, inventory control, and maintaining sanitation standards while driving sales and ensuring compliance. A strong hospitality mindset and supervisory experience in food service are essential.

Qualifications

• Restaurant leadership experience required.
• Strong customer service focus and operations knowledge.
• Experience coaching and developing team members.
• Ability to manage inventory and maintain safety/sanitation standards.

Responsibilities

• Oversee daily store operations and guest service excellence.
• Recruit, train, schedule, and supervise team members with District Manager.
• Manage performance, coaching, disciplining, and HR communications.
• Ensure adherence to policies, health codes, and sanitation standards.
• Conduct regular store inspections and inventory tracking.
• Address customer issues promptly to ensure satisfaction.
• Drive sales growth and maintain quality and operational results.

Skills

Guest service

Calm under pressure

Curiosity/learning

Performance metrics

Culture building

Restaurant operations

Leadership

Time management

Professional demeanor

Problem solving

Hygiene/food handling

Flexible schedule

Supervisory experience

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you:

• Discounted meals!
• Additional employee discounts
• Flexible schedules
• Internal career growth opportunities

We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front‑and‑back‑of‑house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Essential Duties & Responsibilities:

• Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.
• Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members.
• Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
• Communicates in a timely and effective manner with District Manager about operational and human resources issues.
• Performs regular restaurant inspections to ensure team and restaurant is meeting standards.
• Tracks inventory and ensures accurate record keeping.
• Identifies and resolves issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
• Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments.

Key Skills/Abilities:

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant.
• Competent in the key areas of responsibility which includes labor management, store operations, and customer care.
• Superior leadership, organizational and time management skills.
• Possesses a confident and professional demeanor. Inspires trust, models best practices and cultivates morale and teamwork among team members.
• Proactive problem‑solver and decision‑maker.
• Must thoroughly understand the importance of good hygiene and food handling practices.
• Flexible schedule required, including weekends and nights.
• Strong work ethic.
• Minimum of 3 years of previous food service, retail or restaurant supervisory experience

Additional Information:

• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Excellent Opportunities for Advancement

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.