General Manager

McDonald's Restaurants Limited; Knoxville (MD); On-site; USD 66,000 - 77,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid vacation

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision

Job summary

McDonald’s is seeking a General Manager to lead all aspects of restaurant operations, including food production, guest experience, and team leadership. You will oversee recruiting, onboarding, staffing, and performance management while ensuring food safety and safety standards are met.

This role emphasizes delivering exceptional guest service and maintaining operational excellence. The position offers competitive compensation and comprehensive benefits, with opportunities for training and career

Qualifications

• Experience leading, motivating and/or developing others (1+ years) or US Military service.
• Strong customer service and support focus.
• Ability to communicate effectively and plan for inventory, budgets, and costs.
• Commitment to excellence and safety in the workplace.

Responsibilities

• Lead the restaurant operations across food production and guest experience.
• Direct crew and managers; plan and drive People processes including recruiting, onboarding, staffing, and performance management.
• Make critical business decisions around inventory and food ordering to meet standards of excellence.

Skills

People leadership

Recruiting

Staffing

Performance management

Customer service

Communication

Decision making

Safety compliance

Education

High School Diploma or GED

Job description

General Manager

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

PERKS & BENEFITS:

• Competitive pay from $65890 per year - 77425 / year plus cash incentives
• Employee discounts and free meals
• 15-25 days paid vacation
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan
• Medical, dental, and vision benefits

And much, much more!

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
  • Recruiting, Hiring and Onboarding
  • Staffing
  • Performance Management

Train, coach and motivate

+ + Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs

• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager, you’ll need:

• HSD or GED preferred;
• Passion for helping and serving others (customers and fellow team members);
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service;
• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail].

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.