General Manager

Taco Time NW; Kirkland (WA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical & Dental Benefits

401k Retirement Plans

Education Assistance

Paid Time Off

Employee Discounts

Job summary

Taco Time NW is seeking a General Manager for the Kirkland-Totem Lake location. The GM will lead daily operations, drive guest satisfaction, and manage a team delivering fast, friendly service and quality food.

You will oversee scheduling, staffing, inventory, and cost controls while upholding brand standards and safety. The role reports to the District Manager and offers growth opportunities within a family-owned company.

Qualifications

• Two to three years restaurant management experience.
• Valid Food handlers permit.
• Strong leadership and customer service skills.

Responsibilities

• Adheres to company standards to maximize sales and control costs.
• Oversees daily kitchen and dining operations and staff performance.
• Hires, trains and develops employees; conducts performance reviews.
• Plans staffing and schedules to cover all shifts.
• Ensures compliance with policies and safety standards.
• Promotes the restaurant and engages with the community.
• Handles guest issues and turns dissatisfied guests into return visitors.
• Oversees financial and administrative duties.

Skills

Restaurant management

Team leadership

Customer service

Communication skills

Scheduling and planning

Tools

Excel

Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management Kirkland-Totem Lake, Kirkland, WA, US

30+ days ago Requisition ID: 8963

Salary Range: $29.75 To $37.25 Hourly

No matter what you’ve been told, not all restaurant companies are the same. At Taco Time we pride ourselves on being different.

Taco Time NW hiring process is completely virtual. Apply, interview, and get a new job from the comfort of home!

We are all about the guest experience. We focus on serving fresh, quality food, quickly by an engaged staff that go out of their way to exceed expectations. It takes a special person who can communicate and execute this vision while maintaining a profitable restaurant. Our general managers are encouraged to run their restaurant as if it was their own; with the utmost pride, drive, energy and compassion for their dedicated staff and their loyal guests.

If you are an ambitious individual who embodies our core values and who is looking for a rewarding career with a Pacific Northwest company that values their employees, we want to talk to you. Because we are a family-owned company, a balanced work and personal life is important to us! We encourage our managers to work reasonable hours and 5-day work weeks, which is rare in our industry. We promote a thorough training process so you will be set up to succeed. We believe that each person who works for us is the key to our success and should be valued and respected. We are committed to make Taco Time as great a place to work,as it is to eat.

Why join the Taco Time team? Besides employee discounts on the Puget Sound's favorite taco, we offer the following competitive benefits:

• Competitive Wages and bonus potential
• Pay Day every Friday
• Medical & Dental Benefits
• 401k Retirement Plans
• Education Assistance
• Quality of Life and flexible schedules
• Free Employee Shift Meals
• Paid Time Off
• Promotions from Within
• Taco Time Cares - Employee Hardship Program
• Employee Discount for employee and immediate family
• Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours)

Our General Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food supplies, optimize profits and ensure that guests are satisfied with their dining experience. The General Manager reports to the District Manager.

Key Responsibilities

• Adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies and procedures.
• Manages shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Investigates and resolves complaints concerning food quality and service, taking all appropriate action to turn dissatisfied guests into return guests.
• Interviews, hires, trains and develops employees. Includes coaching, counseling and when necessary termination of employees.
• Develops employees by providing feedback, establishing performance expectations and by conducting performance reviews.
• Maintains an accurate and up-to- date plan for staffing restaurant needs. Prepares schedules and ensures that the restaurant is staffed for all shifts.
• Ensures that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Publicizes and promotes the restaurant by coordinating promotional activities, displaying restaurant signage and engages with the community in a positive manner.
• Participates in the preparation of, and cooking, assembling or packaging of food served or prepared by restaurant; collection of monies from guests; delivery of guest service as needed to maintain business flow.
• Other duties as assigned.

Qualifications

• Valid Food handlers permit.
• Two to three years previous restaurant management experience.
• Strong computer skills, knowledge of excel and word.
• Ability to lead and develop a team.
• Strong communication skills, and have the ability to listen attentively to guests and team members.
• Ability to demonstrate accuracy and thoroughness always looking for ways to improve and promote quality.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Strong customer service, quality focus, leadership ability and decision making skills.

Taco Time NW is an Equal Opportunity Employer