General Manager

Nouria Energy Services, Inc.; Hilton Head Island (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Enmarket in South Carolina seeks an experienced Store Manager to oversee day-to-day store operations, including service standards and profitability. The role requires managing budgets, controlling expenses, and supervising staff to ensure a high level of customer satisfaction.

You will recruit, train, and coach team members, enforce safety and company policies, and drive sales while maintaining inventory integrity and schedule adherence.

Qualifications

• 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations.
• Budget and P&L understanding.
• Ability to effectively perform in a fast-paced work environment.
• Strong leadership and interpersonal skills.
• Must be able to work nights, weekends, and/or holidays.
• MS Outlook, Word, and Excel skills.

Responsibilities

• Recruit, interview, hire, train, and develop store staff.
• Demonstrate leadership and promote teamwork.
• Motivate staff to continually improve performance.
• Provide performance feedback and coaching to store employees.
• Schedule and supervise all store activities to meet budget and safety goals.
• Ensure customer experience is prioritized and policies followed.
• Monitor inventory, pricing, and store appearance.

Skills

Management experience

Budget & P&L understanding

Leadership

Communication

MS Office skills

Tools

MS Outlook

MS Word

MS Excel

Job description

Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives. We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities! Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team. If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

GENERAL SUMMARY

The Store Manager has an ultimate responsibility for the day-to-day store operations including and not limited to car wash and food service operation, store profitability, budget, expense control, inventory levels, shortage control, customer service and safety scheduling, training and supervising employees.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Recruit, interview, hire, train, and develop all store staff
• Demonstrate leadership and promote teamwork
• Motivate staff to continually improve performance
• Effectively address employee relations issues
• Provide performance feedback and coaching to store employees
• Conduct regular performance evaluations, coaching, and counseling of store employees
• Require personal grooming and appearance at all times
• Exhibit personal accountability for every action
• Ensure that all store employees know and follow all company policies and procedures
• Supervise all hourly employees to clock in and clock out and assure their time properly reported to payroll
• Post work schedule as per Company policy
• Financials and Sales Develop and execute site level operating budget
• Responsible and accountable for the steady improvement of store profitability and the delivery of budgeted financial objectives
• Responsible for maximizing store sales and gasoline volume at the location in accordance with company guidelines and objectives
• Monitor retail gasoline prices to stay on strategy
• Ensure product mix and inventory levels are properly maintained in order to increase sales volume and control inventory
• Stock shelves and refrigerated coolers
• Accountable for minimizing the loss of cash and inventory and operating within assigned shrink targets
• Ensure compliance within all local, state, and federal laws within the scope of the convenience/food store operation
• Be directly responsible for all fund reconciliation and inventory audits
• Prepare or supervise preparation of all required paperwork
• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to the customers and promote specials
• Assume full responsibility for the execution of our customer service program at the site level
• Responsible for doing what is necessary to minimize the safety risks to employee, customers and suppliers
• Assure that site employees are adequately trained on safety policies and procedures and maintain adequate controls to verify compliance
• Assure all environmental and hazardous material regulations are strictly enforced
• Maintain safety and security of the store and document any accidents or incidents that occur
• Operate all assigned equipment safely and efficiently support implementation of our Safety and Health program
• Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
• Complete the new employee safety orientation procedure with all new or transferred employees working at the store
• Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
• Encourage employees to report unsafe conditions or work practices and initiate corrective action
• Promote a quick return to work for employees under your supervision

QUALIFICATIONS

• 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations
• Budget and P&L understanding
• Ability to effectively perform in a fast-paced work environment
• Strong leadership and interpersonal skills
• State of Maine Applicants Only: UST Class A/B Certification is a MUST or ability to become certified within the first 30 days of employment
• Ability to communicate effectively with all levels of the organization
• Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
• Ability to bend down, stoop low, and also stand for at least 8 hours
• Ability to properly lift, pull and/or push up to 30 lbs.
• Successful completion of certification testing as needed
• MS Outlook, Word, and Excel skills

PHYSICAL REQUIREMENTS

• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
• Performs other related duties as required
• Must be able to lift up to 50 pounds at timesMust be able to traverse and access all areas of the store
• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing and working at a cash register

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I If you are looking to start a career or grow and develop your skills, Enmarket is the perfect place to work! We want you to achieve your goals, have a defined career path and a rewarding work environment. Whether you're looking for a part time, store management or a corporate role, we are excited that you are looking to join our team!