General Manager

Pizza Hut; Highland Park (TN); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

Pizza Hut in Highland Park, TN is seeking a Restaurant General Manager to lead day-to-day operations, drive sales, control inventory and labor, and ensure food quality, service and sanitation. The role requires directing associates, achieving brand standards, and developing talent to deliver exceptional guest experiences.

The position focuses on achieving financial commitments, maintaining a high energy environment, and ensuring safe, compliant operations while fostering teamwork and

Qualifications

• Requires 2+ years in a leadership role in restaurant, hospitality, or retail with responsibility for financial outcomes and direct reports.
• Demonstrates strong leadership and communication skills; ability to motivate and develop a team.
• Must be able to manage operating metrics, scheduling, inventory, and labor controls while upholding brand standards.

Responsabilités

• Lead day-to-day restaurant operations to meet financial commitments and guest satisfaction goals.
• Recruit, interview, hire and conduct performance appraisals for associates; develop and succession-plan for staff.
• Ensure compliance with all laws, company policies, and cash handling procedures; manage inventories of food and small wares.
• Analyze systems and trends to provide strategic guidance for improvements across restaurant operations.

Connaissances

Leadership

Problem-solving

Decision making

People management

Communication

Time & financial resource management

Formation

High School Diploma or equivalent

Outils

MS Office

POS systems

Description du poste

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.Competencies:• Complex problem-solving skills• Sound judgment and decision making• Time and Financial Resource Management• Ability to lead with respect and integrity• Detail-oriented and organized• The ability to lead a team and function within a team• Strong interpersonal and communication skills, both verbal and written• Maintaining a high performance and accountable culture• Ability to motivate and empower a team to deliver the best• Possess strong change management skills• Self-driven and flexible• Microsoft Office Suite proficiencyEssential Job Functions:• Ensure restaurant achieves both financial commitments and guest satisfaction goals.• Maintain a high energy attitude to motivate associates and satisfy guest needs.• Ensures food, beverage and service quality meet or exceed standards.• Recruit, interview, hire and conduct performance appraisals for associates.• Responsible for development and succession planning for associates.• Provide disciplinary action for associates and terminations, when applicable.• Ensure direct reports perform all assigned job duties in a prompt and accurate manner.• Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.• Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.• Other duties, as needed.General Conditions and Physical Demands:• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)• Lift, move or carry up to 75 pounds• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walkingTravel• Occasional travel for off-site meetingsRequired Education and Experience• High School Diploma or equivalent• Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.