General Manager

Workstream; Hazlehurst (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Arby’s, part of Inspire Brands, seeks a General Manager to lead restaurant operations with a focus on delivering hospitality and product quality. You will guide team members, manage staffing and training, and ensure guest satisfaction through attentive service and a strong store culture.

The role requires overseeing safety standards, regulatory compliance, and daily bookkeeping processes while coordinating with the restaurant leadership to meet financial targets.

Qualifications

• Strong leadership and team management abilities.
• Excellent communication skills, both verbal and written.

Responsibilities

• Oversee overall restaurant operations, including staff management, staffing and training.
• Ensure service quality, cleanliness and safety standards; regulatory compliance.
• Monitor financial and operational performance and take corrective action as needed.
• Coordinate with vendors and staff; maintain accurate bookkeeping and paperwork.
• Communicate effectively with employees, supervisors, guests and vendors.

Job description

It starts with you.

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success, and you will lead that team. Every one of our team members takes pride in the product, service and experience that they provide. And of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed and refreshed. You then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing and delighting each and every guest.

Candidates should exhibit the following behaviors:

General Managers are responsible for the overall operations of an Arby's® restaurant, including management and team staffing and training; insuring service, quality, cleanliness, and safety standards; regulatory compliance; and adequate performance on all financial and operational measures. General Managers typically work 10-hour shifts, standing most of the time. The position requires pushing, pulling, stretching, reaching, bending, continuous bilateral use of fingers and wrists, and the ability to lift 25 to 40 pounds. The General Manager must be able to communicate through verbal and written means with employees, supervisors, guests, and vendors and be able to accurately complete manual and computer-based bookkeeping, paperwork, and other record keeping.

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.